Account Manager

SinaLite

. Manage and grow an assigned book of business, focusing on increasing revenue and customer lifetime value .

Posted 9/21/2026full-timeMarkham • CanadaMid-LevelSenior💰 CA$70,000 - CA$80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Account Management and Customer Growth, with a strong focus on increasing revenue and customer lifetime value through relationship-building and strategic account expansion. Proficient in utilizing Salesforce for managing customer information and forecasting.

Highest-signal resume keywords

Account ManagementSalesforceCustomer GrowthRelationship-BuildingRevenue Target Achievement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ExpansionUpsellingCross-SellingSales KPIsCustomer Retention Strategies

Soft Skills

Strong CommunicationNegotiation SkillsOrganizational AbilitiesTime ManagementCustomer-Service Mindset

Tools & Technologies

SalesforceZoomInfoOutplay

Industry Keywords

Wholesale PrintingPrintingPackagingCPGManufacturing

About the role

Key responsibilities & impact

Manage and grow an assigned book of business, focusing on increasing revenue and customer lifetime value
Identify and pursue upsell, cross-sell, and account expansion opportunities
Meet or exceed monthly and quarterly sales, revenue, and activity targets
Build long-term relationships with key customer stakeholders
Onboard new customers and support retention and reduced churn
Review account performance and develop strategies to maximize customer spend
Collaborate with Customer Experience, Production, and other internal teams to ensure excellent service and on-time delivery
Provide professional guidance and solutions based on customer business needs
Maintain accurate customer, opportunity, forecasting, and activity information in Salesforce
Present account performance and growth opportunities to the Sales Director
Conduct client visits when required
Stay informed on industry trends, customer needs, and emerging opportunities

Requirements

What you’ll need

Previous experience in Account Management, Sales, or Customer Growth, ideally within wholesale printing
Demonstrated ability to grow existing accounts and identify new revenue opportunities
Strong communication, relationship-building, and negotiation skills
Excellent organizational and time-management abilities
Comfortable working independently while collaborating across multiple departments
Strong customer-service mindset with a focus on building lasting relationships
Results-oriented and comfortable working toward defined sales KPIs and revenue targets
Adaptable and comfortable working in a fast-paced, growth-oriented environment
Experience in printing, packaging, CPG, or manufacturing is an asset
Experience using Salesforce, ZoomInfo, and/or Outplay is an asset

Benefits

Comp & perks

Comprehensive health insurance and paramedical coverage for you and your loved ones
Casual dress code
On-site parking
Clear pathways for growth and advancement
Company-sponsored learning opportunities