SinaLite

Learning and Development

• Partner with HR and department leaders to identify organizational and individual training and development needs
• Develop and maintain learning plans aligned with business priorities and employee development needs
• Design instructor-led, virtual, and eLearning programs, including workshops, videos, quizzes, simulations, job aids, and other learning resources
• Apply instructional design and adult learning principles to create practical and engaging training experiences
• Facilitate in-person and virtual training sessions for employees across the organization
• Partner with subject matter experts to translate technical or complex information into clear, effective learning content
• Support managers with on-the-job training, coaching, and employee development initiatives
• Manage the Learning Management System (LMS), including course administration, user management, reporting, and learner progress
• Measure training effectiveness using assessments, employee feedback, surveys, and performance metrics
• Continuously review and improve training programs based on results, feedback, and changing business needs
• Support organizational changes and new initiatives by developing training and resources that help employees successfully adopt new processes
• Stay current on emerging learning technologies, tools, and best practices and recommend opportunities to improve how learning is delivered

Learning Specialist

Account Manager

• Manage and grow an assigned book of business, focusing on increasing revenue and customer lifetime value
• Identify and pursue upsell, cross-sell, and account expansion opportunities
• Meet or exceed monthly and quarterly sales, revenue, and activity targets
• Build long-term relationships with key customer stakeholders
• Onboard new customers and support retention and reduced churn
• Review account performance and develop strategies to maximize customer spend
• Collaborate with Customer Experience, Production, and other internal teams to ensure excellent service and on-time delivery
• Provide professional guidance and solutions based on customer business needs
• Maintain accurate customer, opportunity, forecasting, and activity information in Salesforce
• Present account performance and growth opportunities to the Sales Director
• Conduct client visits when required
• Stay informed on industry trends, customer needs, and emerging opportunities