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Tech Stack
Tools & technologiesCloudJavaJavaScriptNode.jsPythonTypeScript.NET
About the role
Key responsibilities & impact- Qualify engagements by evaluating technical readiness, feasibility, customer ownership, likely adoption, product gaps, and repeatability
- Lead technical delivery end to end from discovery and prototyping through production stabilization and handoff
- Translate business workflows into architectures combining Sinch messaging, voice, or email APIs with customer systems
- Use coding agents and AI-enabled development tools for discovery, implementation, refactoring, testing, troubleshooting, and documentation
- Build production-grade services, webhook handlers, adapters, data mappings, deployment automation, tests, and operational tooling
- Engineer for capacity, scalability, availability, resilience, security, and safe failure modes
- Create comprehensive unit, integration, contract, end-to-end, load, resilience, and failover tests
- Instrument logs, metrics, traces, dashboards, alerts, and cross-system correlation
- Partner with customer security, privacy, legal, and communications teams on compliance and architecture review
- Train customer engineers, document architecture and runbooks, establish ownership, and complete handoff
- Work with named Voice, Messaging, and Email subject-matter experts during ramp-up and complex issues
- Provide Product and Engineering with reproducible field findings and reusable implementation patterns
Requirements
What you’ll need- Typically 7+ years of professional experience across software engineering, enterprise integration, solution delivery, or technical consulting, including substantial direct work with enterprise customers
- Equivalent depth matters more than a specific degree or title
- Personally architected, built, deployed, operated, and supported API-driven production systems
- Strong production software skills in TypeScript/Node.js, Python, Java, or C#/.NET
- Sound API, event-driven, authentication, security, testing, code-review, and maintainability practices
- Experience using coding agents or other AI development tools while independently validating results
- Experience integrating software into enterprise technology stacks, including APIs, webhooks, data stores, identity systems, cloud services, events, and operational processes
- Strong command of testing, scalability, and observability
- Experience deploying services on at least one major cloud platform using Git, CI/CD, infrastructure as code, containers or serverless, secrets management, and regional design
- Meaningful exposure to at least one communications domain such as programmable voice, messaging, or email
- Ability to learn adjacent CPaaS products rapidly with SME support
- Clear written and verbal communication across technical, business, security, and executive stakeholders
- Delivery judgment under ambiguity, including MVP scoping, tradeoffs, risk management, and production stabilization
- Willingness to travel approximately 10–15% and support planned customer workshops and cutovers
- Not a standing customer-support or on-call assignment
Benefits
Comp & perks- Comprehensive medical, dental, and vision plans
- Supplemental plans, including telehealth access for all participants
- Free virtual counselling resources through the global Employee Assistance Program
- Roth and Pre-tax 401(k) options with employer match for all participants
- Generous paid time off program
- Paid parental leave
- Family planning support
- Flexible remote work offerings
- Paid time off for a volunteer program of choice