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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management and engineering leadership, with a strong focus on portfolio strategy, revenue growth, and customer engagement. Proven ability to lead high-performing teams and drive product-led growth in SaaS environments.
Highest-signal resume keywords
Product ManagementEngineering LeadershipSaaS Portfolio ManagementP&L OwnershipCustomer Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product StrategyRevenue GrowthGross Margin ImprovementUser ExperienceOnboardingActivationRetentionExpansionProduct-Led GrowthPricing and Packaging
Soft Skills
Executive CommunicationTeam LeadershipChange Management
Certifications & Qualifications
MBA
Industry Keywords
CPaaSCustomer EngagementMarketing AutomationEmailMessagingSaaS
About the role
Key responsibilities & impact- Own the Applications portfolio strategy for Sinch Engage, SimpleTexting, Mailjet, Engage APIs, and related capabilities
- Define product vision, priorities, investment choices, and operating rhythm
- Lead and develop high-performing product and engineering teams
- Own portfolio performance, including revenue growth, gross profit, margin, pricing and packaging, adoption, retention, and product-led growth metrics
- Improve product experiences for campaigns, conversations, workflows, rich messaging, measurement, and customer growth
- Build product-led and self-service foundations for SMB and mid-market customers
- Strengthen sales-assisted and enterprise expansion motions and clarify Sales handoffs
- Connect Applications with Sinch’s global scale, reliability, compliance, data, developer, and communications capabilities
- Strengthen packaging, cross-sell, customer entry points, onboarding, expansion, and integration with customer business systems
- Simplify and modernize the portfolio, customer experience, product architecture, and go-to-market model
- Partner with sales, marketing, customer success, and regional teams on positioning, conversion, pipeline contribution, and growth
- Establish operating metrics across acquisition, activation, conversion, usage, retention, expansion, satisfaction, reliability, and unit economics
- Ensure architecture, engineering practices, security, reliability, compliance, and operations support global growth
- Report to the Sinch CEO
Requirements
What you’ll need- Extensive experience across product management, engineering leadership, and business leadership, including meaningful time in senior executive roles
- Experience leading both product and engineering teams, with accountability for product delivery from strategy through execution and operations
- Track record scaling SaaS products and managing complex portfolios across multiple brands, customer segments, and go-to-market motions
- Strong commercial acumen, including P&L ownership, pricing and packaging, gross margin improvement, and portfolio investment decisions
- Experience with self-service SaaS, product-led growth, and enterprise sales motions
- Deep customer orientation and experience with user experience, onboarding, activation, retention, and expansion
- Excellent executive communication skills
- Proven ability to lead distributed, global teams through change
- Background in CPaaS, customer engagement, marketing automation, email, messaging, or adjacent SaaS markets is nice to have but not required
- Experience leading branded portfolios through integration, modernization, or consolidation is nice to have but not required
- Experience with AI-enabled customer engagement, automation, personalization, or analytics products is nice to have but not required
- MBA or equivalent business leadership experience is nice to have but not required
Benefits
Comp & perks- Comprehensive medical, dental, and vision plans
- Supplemental plans and telehealth access
- Free virtual counseling resources through a global Employee Assistance Program
- Roth and pre-tax 401(k) options with employer match
- Generous paid time off
- Paid parental leave and family planning support
- Flexible remote work offerings
- Paid time off for volunteering
- Reward+ discounts on retail, entertainment, and more
- Bonus eligibility
- Long-term incentive compensation awards