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About the role
Key responsibilities & impact- Shape and rank product strategy and future direction for portfolio-level, cross-product themes
- Translate strategic themes into priorities, sequencing, ownership, and success outcomes
- Balance investment across the product portfolio and make resource-allocation trade-offs explicit
- Define and evolve Product Area missions, scope boundaries, and interfaces
- Translate strategy into decision-ready proposals for end-to-end customer journeys and developer and agent surfaces
- Define success measures, decision points, and ownership models with Product Operations and Business Operations
- Partner with regional leadership in AMER, EMEA, and APAC to drive adoption of cross-product priorities
- Act as a senior product partner to the Chief Product Officer on portfolio strategy, partnerships, and M&A pattern recognition
- Clarify decision rights, escalation paths, accountability, and operating rhythms for strategic execution
Requirements
What you’ll need- 15+ years in product leadership in CPaaS, communications software or enterprise SaaS
- Experience operating in growth environments, not only established businesses
- Strong experience with multi-product platforms, ecosystems, integrations, partnerships, developer experiences, or cross-channel customer journeys
- Track record of landing cross-functional, cross-product outcomes inside a multi-product portfolio
- Strong product judgment and commercial fluency, including understanding of unit economics and gross profit mechanics
- Demonstrable stakeholder management and collaboration skills
- Humble, collaborative leadership style
- Strong outcomes orientation
- Senior executive presence at C-suite, board, customer, and partner executive level
- Comfort operating with ambiguity, delegated authority, and accountability for measurable cross-product outcomes
Benefits
Comp & perks- Bonus eligibility
- Structured, competency-based interviews
- Potential data-driven assessment during hiring process
