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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in data entry and organizational skills while effectively managing multiple tasks in a team-oriented environment. Possesses strong communication abilities, particularly in handling inquiries via phone and email.
Highest-signal resume keywords
Data Entry ProficiencyMulti-Line Phone System ExperienceOrganizational SkillsTime Management SkillsMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntrySequential FilingClaim ProcessingInvoice ReviewMulti-Tasking
Soft Skills
Pleasant Telephone VoiceProfessional CommunicationTeam Collaboration
Certifications & Qualifications
High School Diploma or Equivalent
Industry Keywords
Customer InquiriesClaim ClosingsRepair Firm InvoicesIncoming Mail Handling
About the role
Key responsibilities & impact- Answer incoming phone lines, including the department 800 number
- Handle inquiries on missing/overage items
- Input manual claims into CMS
- Review and respond to incoming customer, agent, and other emails
- Open, review, sort, and distribute incoming department postal mail
- Review and approve incoming repair firm invoices
- Handle daily allocation of claim closings and other requests
Requirements
What you’ll need- High school diploma or equivalent
- 0–2 years of experience
- Pleasant and professional telephone voice
- Past experience with multi-line phone system
- Proficient in data entry
- Experience working with sequential filing numbers
- Experience in a team atmosphere
- Experience in a multi-task environment
- Good organizational skills
- Time management skills
- Proficient with Microsoft Office
Benefits
Comp & perks- Medical
- Dental
- Vision
- 401(k)
- FSA/HSA
- Employer HSA Match
- Life & Disability Insurance
- Paid Time Off
- Volunteer Time Off
- ID Theft Protection Plan
- Comprehensive benefits package (availability based on employment status)
