Corporate Housing Specialist

Sirva

. Provide ongoing customer service on existing reservations .

Posted 10/16/2026full-timeRemote • United StatesMid-LevelSenior💰 $48,000 - $53,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills while managing client relationships and housing needs. Proficient in coordinating housing processes, conducting audits, and ensuring billing accuracy.

Highest-signal resume keywords

Customer Service ExperienceMulti-Tasking AbilityStrong Written SkillsStrong Oral SkillsHigh School Degree

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Billing AccuracyFile AuditsUtility AuditsHousing CoordinationReport Generation

Soft Skills

Follow-Up AbilityConfidenceDecisiveness

Tools & Technologies

SharePoint

Industry Keywords

Corporate Housing ProcessClient ProjectsTransferee Housing NeedsPolicy Counseling

About the role

Key responsibilities & impact

Provide ongoing customer service on existing reservations
Resolve maintenance issues and obtain proper client approvals for direct billing or transferee billing information
Schedule move-out consultations and support pre-departure questions
Establish contact with transferees and determine or reconfirm temporary housing needs
Provide policy counseling when required by the client
Set expectations regarding the corporate housing process
Convey housing needs and desires to the Regional Tenancy Manager
Maintain communication during housing selection to address questions and concerns and prevent lost options
Work with expense management/billing to ensure billing accuracy
Conduct thorough post-arrival and post-departure file audits
Support monthly utility audits
Cross-train Housing Coordinators
Oversee client projects in SharePoint and act as primary client contact
Manage collection of client-paid rent and fees
Run reports upon request
Support special audits at the Account Manager's discretion
Keep the Account Manager informed of issues and problems

Requirements

What you’ll need

Strong customer service experience preferred
Ability to multi-task
Strong written and oral skills
Ability to follow-up and follow-through
Confidence and decisiveness
High school degree required

Benefits

Comp & perks

Medical
Dental
Vision
401(k)
FSA/HSA
Employer HSA Match
Life & Disability Insurance
Paid Time Off
Volunteer Time Off
ID Theft Protection Plan
Comprehensive benefits package
Benefits based on employment status and may not be available for temporary or non full-time employees