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Sirva

Manager, Loan Processing

Sirva

. Ensure communications and processing activities meet company policies, procedures, and regulatory requirements.

Posted 11/3/2026full-timeRemote • United StatesMid-LevelSenior💰 $80,000 - $105,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational skills and attention to detail while managing compliance activities and reporting. Capable of collaborating effectively with leadership and providing coaching to team members in a fast-paced environment.

Highest-signal resume keywords
Compliance ManagementPerformance ReportingCoaching and DevelopmentVendor ManagementAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Compliance AuditsSLA ManagementKPI ReportingTechnology Platform ChangesCross-Training Program Development
Soft Skills
CollaborationGoal OrientationMotivationOrganizational Skills
Tools & Technologies
LOS PlatformReporting Tools
Certifications & Qualifications
High School Diploma or Equivalent
Industry Keywords
Regulatory RequirementsInvestor Agency AuditsFeedback DeliveryCareer Development Plans

About the role

Key responsibilities & impact
  • Ensure communications and processing activities meet company policies, procedures, and regulatory requirements.
  • Participate in Compliance and investor/agency audits and provide required responses.
  • Work with internal and external business line leaders to obtain and deliver feedback and provide coaching.
  • Manage pipelines for direct reports to meet SLAs and KPIs, reporting deviations to the President.
  • Develop cross-training programs and career development plans.
  • Submit detailed requests for technology platform changes, including efficiency and cost-savings plans.
  • Support direct and indirect reports in day-to-day activities.
  • Hold monthly one-on-one conversations and document feedback and development plans.
  • Collaborate with the Mortgage Leadership Team on business vision and strategy.
  • Manage monthly, quarterly, and annual reporting of provider scorecards, credit provider usage, and quality/remediation reporting.
  • Provide monthly incentive calculations for direct reports to the Controller for approval.
  • Manage assigned vendors and annual reviews for the LOS platform and integrations.
  • Complete required training and compliance courses.

Requirements

What you’ll need
  • High School Diploma or Equivalent Required.
  • Ability to Work in a Collaborative, Fast Paced Environment.
  • Highly Motivated, Goal Oriented, with Strong Attention to Detail and Organizational Skills.
  • Complete all position skill sets presented in training program.
  • Complete quarterly and annual compliance courses.

Benefits

Comp & perks
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • FSA/HSA
  • Employer HSA Match
  • Life & Disability Insurance
  • Paid Time Off
  • Volunteer Time Off
  • ID Theft Protection Plan
  • Comprehensive benefits package (availability based on employment status)