Mobility Solutions Consultant – Lump Sum

Sirva

. Actively sell Sirva’s suite of services and products to customers receiving Lump Sums or Limited Benefit packages .

Posted 10/2/2026full-timeRemote • United StatesMid-LevelSenior💰 $45,000 - $55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing end-to-end relocation cases while providing consultative support and ensuring policy compliance. Proficient in utilizing CRM systems and Microsoft Office Suite to maintain detailed records and facilitate effective communication.

Highest-signal resume keywords

Case ManagementCustomer CommunicationRelocation PlanningMicrosoft Office SuiteCRM Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case ManagementRelocation PlanningPolicy ComplianceReporting MetricsDetail Orientation

Soft Skills

Strong Communication SkillsOrganizational SkillsAbility to Manage Multiple PrioritiesCollaborationCustomer Service

Tools & Technologies

Microsoft Office SuiteCRM Systems

Industry Keywords

Mobility AssistanceLump Sum PackagesLimited Benefit PackagesConsultative SupportCross-Functional Collaboration

About the role

Key responsibilities & impact

Actively sell Sirva’s suite of services and products to customers receiving Lump Sums or Limited Benefit packages
Manage end-to-end relocation cases for employees receiving Lump Sum and Limited Benefit mobility assistance
Provide consultative support regarding mobility benefits, relocation planning, and program utilization
Guide customers through relocation-related decisions while ensuring policy compliance
Coordinate mobility services and resources with internal stakeholders and external suppliers
Monitor case progress, identify potential issues, and implement timely resolutions
Handle customer and supplier communications through phone, email, and other communication channels
Maintain detailed records, reporting metrics, and case notes within company systems
Collaborate cross-functionally to ensure successful service delivery and operational goals
Support team initiatives, training activities, and continuous improvement projects

Requirements

What you’ll need

Demonstrated ability to manage multiple priorities and customer cases in a fast-paced environment
Strong verbal and written communication skills
Experience working directly with customers to understand needs and provide tailored solutions
Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Proficiency with CRM or case management systems
Strong organizational skills with attention to detail and accuracy
Ability to work independently while collaborating effectively across teams
High School Degree or higher

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
401(k)
FSA/HSA
Employer HSA Match
Life & Disability Insurance
Paid Time Off
Volunteer Time Off
ID Theft Protection Plan