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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication and relationship-building skills while effectively qualifying and routing inbound leads in a KPI-driven SaaS environment. Proficient in using internal tools like Salesforce and Slack to manage customer interactions and meet performance targets.
Highest-signal resume keywords
SalesforceLead QualificationKPI-Driven EnvironmentStrong Communication SkillsTask Organization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lead RoutingProduct DemonstrationsSaaS Financial MetricsCall CoachingCustomer Meetings
Soft Skills
ResilienceRelationship BuildingMultitaskingWillingness to LearnPatience
Tools & Technologies
SlackSalesforceLive ChatKnowledge BasesHealth Scoring
Industry Keywords
Built-World TerminologySaaSPerformance TargetsHigh-Volume TasksDigital Communication
About the role
Key responsibilities & impact- Qualify and route inbound leads through self-service and inside sales channels
- Engage prospects through phone calls, emails, and live chat
- Use internal tools including Slack and Salesforce
- Work with AI-populated Salesforce data and an enriched pipeline
- Use real-time call coaching from ClaudeMate for framing, objection handling, and next steps
- Book and complete product demonstrations
- Meet monthly performance targets and quota measured by demonstrations booked and completed
- Learn built-world terminology and SaaS financial metrics
- Progress toward Account Executive opportunities based on performance
Requirements
What you’ll need- Ambitious individuals wanting to pursue a career in SaaS
- Ability to thrive in a structured, high-agency, KPI-driven environment
- Strong communication and relationship-building skills
- Resilience and ability to persevere with high-volume tasks and frequent rejection
- Confident and clear communication skills
- Excellent writing and presentation skills over email, phone, video conferencing, and in-person interactions
- Excellent task organization and prioritization skills
- Ability to multitask efficiently
- Willingness to learn quickly
- Experience with modern tooling such as CRMs, health scoring, live chat, and knowledge bases (nice to have)
- Experience conducting customer meetings digitally or in person (nice to have)
- Patience working with users who are not tech-savvy (nice to have)
- Full permanent work rights required
- Willingness to come to the London Office at least 2 days per week
Benefits
Comp & perks- Competitive, performance-based remuneration
- Equity options
- 25 days paid annual leave
- Sick, carer’s, and compassionate leave
- Parental leave — 16 weeks for primary and 6 weeks for secondary carers, including adoption and stillbirth support
- Learning & Development — professional growth budget and transparent career plans
- Employee Assistance Program (EAP) for confidential counseling, mental health support, and life resources
- Laptop and home office setup budget
- Flexible work with a hybrid rhythm
- Flexibility to work from anywhere for several weeks a year
- Weekly catered lunches
- Global offsites
- “Life Story” sessions
- London office perks including private outdoor terrace, on-site showers, and bike storage
