Sitemate

People Operations

• Own the People Operations function end-to-end, including global payroll, employee lifecycle, Talent Acquisition, IT provisioning and People programs
• Lead a team comprising a Senior Talent Acquisition Manager and a People Operations Manager
• Architect the next version of People Operations for the AI era
• Design the People Operations architecture across entities, systems, tools and data flows
• Build and govern People Operations AI agents and automations, including data-access guardrails
• Create frameworks and playbooks for managers
• Own career paths, levels, promotion policy, compensation principles, learning and development, performance, engagement and promotion cycles
• Establish people data, engagement measurement and confidential reporting systems
• Set the function's operating model, workforce plan and initiative standards
• Translate company strategy into People priorities and present synthesised options to the CEO
• Partner with Finance on payroll, headcount planning, compensation benchmarking and levelling
• Partner with Legal on employee relations and global compliance
• Partner with department leaders on org design, levelling, compensation and hiring
• Keep payroll, recruitment operations and compliance work running during the rebuild
• Map manual administration and prioritise automation opportunities
• Design and build People Operations systems, agents and automations
• Turn People programs into self-serve playbooks
• Set priorities, SLAs and responsibilities for the People Operations Manager
• Personally build and fix workflows, automations and agents
• Design how Rippling, Remote and Ashby work together
• Run the function's weekly cadence
• Coach the team and hold the hiring bar
• Handle complex employee relations and compliance cases with Legal
• Own calibration, promotion and exit decisions across the function
• Deliver 90-day, 6-month and 12-month People Operations outcomes, including automation, payroll accuracy, self-service cycles, standardized promotion outcomes and succession readiness

Director of People Operations

Vice President

• Lead and scale Sitemate's European GTM operations during the transition from startup to scale-up
• Own a 20-person team across sales development, account executives, account managers, and customer success
• Drive conversion at every stage of the funnel
• Drive customer success initiatives to reduce churn and expand accounts
• Coach underperforming team members through deals and skill development
• Build and optimise GTM processes, playbooks, and systems
• Collaborate with marketing on lead generation and campaign effectiveness
• Analyse performance metrics and identify optimisation opportunities
• Recruit, hire, and onboard new GTM team members
• Manage regional forecasting and hiring schedule
• Manage sales development and SMB, Mid-Market, and Enterprise segments
• Coordinate across multiple time zones and cultural contexts in Europe

Regional Vice President, Europe

Sales

• Lead a team of 3-4 individual contributors as a player-coach
• Ensure execution against Sitemate playbooks, operating principles, frameworks, and values
• Drive continuous individual development and set the standard for sales excellence
• Collaborate with managers, directors, and the GM to deliver results across Oceania
• Work with Account Executives and Account Managers to coach, review pipeline, and support development
• Run weekly team meetings and call review sessions
• Run demos and close deals against individual sales targets
• Provide real-time deal support, join customer calls, and assist with negotiation
• Partner with directors and the GM on strategy, progress reporting, and broader Oceania sales performance
• Support hiring, onboarding, and ramping of new Mid-Market sales team members
• Balance personal sales contribution with coaching and leadership responsibilities
• Drive consistent execution of playbooks and frameworks
• Maintain motivation, culture, and accountability in a high-pressure environment

Sales Manager

Sales Development Rep

• Qualify and route inbound leads through self-service and inside-sales channels
• Engage prospects through phone calls, emails, and website live chat
• Use internal tools including Slack and Salesforce
• Work with AI-populated Salesforce data and an enriched pipeline
• Use live call coaching from ClaudeMate for framing, objection handling, and next steps
• Book and complete product demonstrations
• Meet monthly performance targets based on demonstrations booked and completed
• Progress toward Account Executive or sales-development leadership roles based on performance
• Collaborate in a fast-moving, transparent, autonomous team environment

Sales Development Representative

• Qualify and route inbound leads through self-service and inside-sales channels
• Engage prospects through phone calls, emails, and website live chat
• Use internal tools including Slack and Salesforce
• Qualify prospects and book product demonstrations
• Track success through demonstrations booked and completed
• Work within Sitemate’s AI-native, AI-populated Salesforce workflow
• Receive live call coaching from ClaudeMate on framing, objection handling, and next steps
• Learn about the built world, SaaS financial terminology, and relevant industry metrics
• Progress toward Account Executive or sales leadership roles based on performance

Director of People Operations

Regional Vice President, Europe

Sales Manager

Sales Development Representative

Graduate Sales Development Representative