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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication and relationship-building skills while effectively qualifying leads and booking product demonstrations. Proficient in using Salesforce and other modern tools to track performance in a KPI-driven environment.
Highest-signal resume keywords
SalesforceLead QualificationCommunication SkillsRelationship BuildingKPI-Driven Environment
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lead QualificationProduct Demonstration BookingTask OrganizationMultitaskingSaaS Financial Terminology
Soft Skills
Clear CommunicationPresentation SkillsResilienceAmbitionPatience
Tools & Technologies
SlackSalesforceLive ChatCRMKnowledge Bases
Industry Keywords
SaaSBuilt WorldHigh-Agency EnvironmentCustomer MeetingsHealth Scoring
About the role
Key responsibilities & impact- Qualify and route inbound leads through self-service and inside-sales channels
- Engage prospects through phone calls, emails, and website live chat
- Use internal tools including Slack and Salesforce
- Qualify prospects and book product demonstrations
- Track success through demonstrations booked and completed
- Work within Sitemate’s AI-native, AI-populated Salesforce workflow
- Receive live call coaching from ClaudeMate on framing, objection handling, and next steps
- Learn about the built world, SaaS financial terminology, and relevant industry metrics
- Progress toward Account Executive or sales leadership roles based on performance
Requirements
What you’ll need- Confident and clear communication skills
- Excellent writing and presentation skills over email, phone, video conferencing, and in-person interactions
- Excellent task organization and prioritization skills
- Ability to multitask efficiently
- Ambition to pursue a career in SaaS
- Ability to thrive in a structured, high-agency, KPI-driven environment
- Strong relationship-building skills
- Resilience and ability to perform high-volume tasks
- Full permanent work rights in Australia, such as permanent residency or citizenship
- Willingness to attend the Sydney Office at least 2 days per week
- Experience with modern tooling such as CRMs, health scoring, live chat, and knowledge bases (nice to have)
- Experience conducting customer meetings digitally or in person (nice to have)
- Patience working with users who are not tech-savvy (nice to have)
Benefits
Comp & perks- Competitive, performance-based remuneration
- Equity options
- 20 days paid annual leave
- Sick, carer’s, and compassionate leave
- Parental leave: 16 weeks for primary carers and 6 weeks for secondary carers, including adoption and stillbirth support
- Professional growth budget
- Transparent career plans
- Employee Assistance Program (EAP) for confidential counseling, mental health support, and life resources
- Laptop and home office setup budget
- Hybrid work with 2 to 3 days in office depending on the role and 2 WFH days each week
- Flexibility to work from anywhere for several weeks a year
- Weekly catered lunches
- Global offsites
- “Life Story” sessions
- Sydney HQ perks including rooftop garden, wellness centre, showers, and cycle storage
