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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading and scaling GTM operations in B2B SaaS environments, with a focus on optimizing sales team performance and driving customer success initiatives. Proficient in managing diverse teams and collaborating across multiple regions to enhance lead generation and conversion metrics.
Highest-signal resume keywords
GTM Team LeadershipB2B SaaS Sales Cycle ExpertiseSales Team OptimizationCRM Systems ProficiencyPerformance Metrics Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
GTM Operations ManagementSales DevelopmentAccount ManagementCustomer SuccessSales ForecastingTeam RecruitmentPerformance OptimizationSales Metrics AnalysisLead GenerationProcess Optimization
Soft Skills
CoachingCollaborationCultural AwarenessCommunication
Tools & Technologies
SalesforceHubSpotSales Engagement PlatformsGTM Analytics ToolsVideo Conferencing Tools
Industry Keywords
B2BSaaSStartupScale-UpCustomer Churn Reduction
About the role
Key responsibilities & impact- Lead and scale Sitemate's European GTM operations during the transition from startup to scale-up
- Own a 20-person team across sales development, account executives, account managers, and customer success
- Drive conversion at every stage of the funnel
- Drive customer success initiatives to reduce churn and expand accounts
- Coach underperforming team members through deals and skill development
- Build and optimise GTM processes, playbooks, and systems
- Collaborate with marketing on lead generation and campaign effectiveness
- Analyse performance metrics and identify optimisation opportunities
- Recruit, hire, and onboard new GTM team members
- Manage regional forecasting and hiring schedule
- Manage sales development and SMB, Mid-Market, and Enterprise segments
- Coordinate across multiple time zones and cultural contexts in Europe
Requirements
What you’ll need- Experience leading GTM teams through startup or scale-up environments
- Strong understanding of B2B SaaS sales cycles and metrics
- Proven track record optimising performing and/or underperforming sales teams
- Experience scaling operations from 10-20 to 50+ person teams
- Essential tools: CRM systems (Salesforce, HubSpot, or similar)
- Sales engagement platforms
- GTM analytics and reporting tools
- Video conferencing and async communication tools
- Willingness to come to the London office at least 2 days per week
- Full permanent work rights
Benefits
Comp & perks- Competitive, performance-based remuneration
- Equity options
- 25 days paid annual leave, plus sick, carer’s, and compassionate leave
- Parental leave - 16 weeks for primary and 6 weeks for secondary carers (including adoption and stillbirth support)
- Learning & Development - professional growth budget and transparent career plans
- Employee Assistance Program (EAP) for confidential counseling, mental health support, and life resources
- Laptop and home office setup budget
- Flexible work - 2 to 3 in-office days, WFH the rest of the week, plus the ability to work from anywhere for several weeks each year
- Community & Connection - weekly catered lunches, global offsites, and “Life Story” sessions
- London office perks - large private outdoor terrace, on-site showers & bike storage