Sales Development Representative

Sitemate

. Qualify and route inbound leads through self-service and inside-sales channels .

Posted 9/22/2026full-timeSydney • AustraliaMid-LevelSenior💰 A$60,000 - A$70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and organizational skills while effectively engaging prospects through various channels. Proficient in using CRM tools and capable of thriving in a KPI-driven environment.

Highest-signal resume keywords

Salesforce ExperienceLead QualificationHigh-Volume Task ManagementClear Communication SkillsProduct Demonstration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Lead QualificationProduct DemonstrationCRM ToolsHealth ScoringLive Chat Management

Soft Skills

Confident CommunicationTask OrganizationMultitaskingResiliencePatience

Tools & Technologies

SalesforceSlackClaudeMateVideo Conferencing ToolsKnowledge Bases

Industry Keywords

KPI-Driven EnvironmentInside SalesCustomer EngagementFast-Moving EnvironmentAccount Executive

About the role

Key responsibilities & impact

Qualify and route inbound leads through self-service and inside-sales channels
Engage prospects through phone calls, emails, and website live chat
Use internal tools including Slack and Salesforce
Work with AI-populated Salesforce data and an enriched pipeline
Use live call coaching from ClaudeMate for framing, objection handling, and next steps
Book and complete product demonstrations
Meet monthly performance targets based on demonstrations booked and completed
Progress toward Account Executive or sales-development leadership roles based on performance
Collaborate in a fast-moving, transparent, autonomous team environment

Requirements

What you’ll need

Confident and clear communication skills
Excellent writing and presentation skills over email, phone, video conferencing, and in-person
Excellent task organization and prioritization skills
Ability to multitask efficiently
Ability to handle frequent rejection
Comfort with people and conversations
Resilience and ability to perform high-volume tasks
Ability to learn quickly in a fast-moving environment
Willingness to work in a structured, high-agency, KPI-driven environment
Experience with modern tooling such as CRMs, health scoring, live chat, and knowledge bases (nice to have)
Experience conducting customer meetings digitally or in person (nice to have)
Patience working with users who are not tech-savvy (nice to have)
Full permanent work rights in Australia or an appropriate Australian work visa

Benefits

Comp & perks

Competitive, performance-based remuneration
Equity options
20 days paid annual leave
Sick, carer’s, and compassionate leave
Parental leave: 16 weeks for primary and 6 weeks for secondary carers, including adoption and stillbirth support
Professional growth budget and transparent career plans
Employee Assistance Program (EAP) for confidential counseling, mental health support, and life resources
Laptop and home office setup budget
Flexible work with 2 WFH days each week and flexibility to work from anywhere for several weeks a year
Weekly catered lunches
Global offsites
“Life Story” sessions
Sydney HQ perks including rooftop garden, wellness centre, showers, and cycle storage
Internal promotion opportunities and fast-tracked career growth