Sales Development Representative

Sitemate

. Qualify and route inbound leads through self-service and inside-sales channels .

Posted 11/3/2026full-timeLondon • United KingdomMid-LevelSenior💰 £33,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong communication and relationship-building skills while effectively qualifying and routing leads in a KPI-driven SaaS environment. Proficient in using tools like Salesforce and Slack to enhance productivity and customer engagement.

Highest-signal resume keywords

Lead QualificationSalesforce ProficiencyEffective CommunicationRelationship BuildingKPI-Driven Performance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Lead RoutingProduct DemonstrationEmail CommunicationPhone CommunicationTask Organization

Soft Skills

Clear CommunicationMultitaskingResilienceAmbitionPatience

Tools & Technologies

SalesforceSlackClaudeMateLive Chat ToolsKnowledge Bases

Industry Keywords

SaaSBuilt-World TerminologyFinancial AcronymsHigh-Agency EnvironmentCustomer Meetings

About the role

Key responsibilities & impact

Qualify and route inbound leads through self-service and inside-sales channels
Engage prospects through phone calls, emails, and website live chat
Use internal tools including Slack and Salesforce
Start from AI-populated, enriched Salesforce lead and account data
Use ClaudeMate for live call coaching and feedback on framing, objection handling, and next steps
Book and complete product demonstrations
Meet monthly demonstration-booking and completion targets
Learn built-world terminology and SaaS financial acronyms
Develop phone, call, and email skills through onboarding
Progress toward Account Executive opportunities based on performance

Requirements

What you’ll need

Confident and clear communication skills
Excellent writing and presentation skills over email, phone, video conferencing, and in-person
Excellent task organization and prioritization skills
Ability to multitask efficiently
Ambition to pursue a career in SaaS
Ability to thrive in a structured, high-agency, KPI-driven environment
Strong relationship-building skills
Resilience and ability to perform high-volume tasks
Willingness to handle frequent rejection
Comfort with people and conversations
Must be willing to attend the London Office at least 2 days per week
Full permanent work rights
Experience with modern tooling such as CRMs, health scoring, live chat, and knowledge bases is nice to have
Experience conducting digital or in-person customer meetings is nice to have
Patience working with users who are not tech-savvy is nice to have

Benefits

Comp & perks

Equity options
25 days paid annual leave
Sick, carer’s, and compassionate leave
Parental leave: 16 weeks for primary and 6 weeks for secondary carers, including adoption and stillbirth support
Learning & Development professional growth budget
Transparent career plans
Employee Assistance Program (EAP) for confidential counseling, mental health support, and life resources
Laptop and home office setup budget
Flexible work with 2 WFH days each week
Weekly catered lunches
Global offsites
“Life Story” sessions
London office perks including private outdoor terrace, on-site showers, and bike storage
Competitive, performance-based remuneration
Flexibility to work from anywhere for several weeks a year