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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in translating business requirements into functional designs, with a strong focus on agile methodologies and project management. Proficient in analyzing user feedback and system requirements to enhance technology solutions in the mortgage and finance sectors.
Highest-signal resume keywords
Agile MethodologiesUser Story CreationMortgage Technology ExperienceMicrosoft Excel ProficiencyQuality Assurance Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Requirements AnalysisFunctional Design TranslationSystem DocumentationUser Acceptance Testing (UAT)Project Management
Soft Skills
Strong Verbal CommunicationConstructive FeedbackOrganizational SkillsTeamworkProblem-Solving
Tools & Technologies
MS OfficeWeb-Based SystemsMicrosoft Products
Industry Keywords
Mortgage BankingSecondary MarketTechnology AnalystStakeholder CollaborationQuality Initiatives
About the role
Key responsibilities & impact- Support the design and delivery of SitusAMC technology, including internal software applications
- Work closely with Product Owners and Senior Business Analysts on new features and product roadmap delivery
- Participate actively in agile teams
- Create and maintain user stories
- Support agile development and QA teams
- Collect, review, analyze, and document system and user requirements
- Collaborate with stakeholders to define project goals, scope, and timelines
- Adjust plans and priorities in response to changes in project scope, priorities, or requirements
- Assign tasks as directed by the manager
- Analyze user feedback, survey responses, and usage statistics to strengthen and validate requirements
- Promote and support department goals and objectives
- Communicate staff feedback, performance, and status to the manager
- Track, organize, and prioritize assigned projects
- Complete projects within required time frames and communicate delays
- Translate business requirements into functional designs for development, testing, and implementation
- Investigate system usage, overrides, exceptions, validation handling, errors, and excessive time per page/field
- Coordinate with application analysts to ensure system synergy
- Participate in or facilitate quality initiatives
- Anticipate and prevent problems and roadblocks
- Assist with UAT testing
- Assist in demo preparation
- Handle day-to-day requests
- Communicate test progress, results, issues, and roadblocks to stakeholders and management
- Perform other assigned activities
Requirements
What you’ll need- College degree in related field, or equivalent combination of education and experience
- 5+ years of industry and/or relevant experience, typically at a Senior Analyst or Analyst level role or external equivalent
- Over five years in mortgage / technology / secondary market experience
- Training in finance / mortgage banking desired
- Demonstrated success as a QA or Technology Analyst at SitusAMC strongly preferred
- Positive and professional relationships with all staff and stakeholders
- Strong verbal and written communication skills
- Ability to provide actionable constructive feedback objectively and with diplomacy
- In-depth knowledge of MS Office and web-based systems, with emphasis on Excel
- High proficiency in Microsoft products
- Professional behavior and teamwork
- Punctuality and dependability
- Comprehensive problem-solving skills
- Excellent organizational and people skills
- Flexible schedule required
Benefits
Comp & perks- Discretionary bonus eligibility for certain positions
- Paid time off (PTO)
- Paid holidays
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k) participation
- Flexible schedule
- Limited travel