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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Enterprise Application Packaging and Deployment, with strong capabilities in Microsoft Intune, PowerShell Scripting, and application lifecycle management. Proficient in troubleshooting and optimizing deployment processes for Windows 10 and Windows 11 environments.
Highest-signal resume keywords
Enterprise Application PackagingMicrosoft IntunePowerShell ScriptingApplication Lifecycle ManagementWindows 10 and Windows 11 Administration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
MSI PackagingEXE PackagingMSIX PackagingPSAppDeployToolkitWin32 Application DeploymentApplication Detection and RemediationEndpoint Security ControlsSoftware Asset ManagementInventory ManagementLicense Compliance
Soft Skills
Strong Verbal CommunicationInterpersonal CommunicationAttention to DetailCustomer ServiceTeam Collaboration
Tools & Technologies
Microsoft Endpoint ManagerMicrosoft Entra IDWindows AutopilotMicrosoft Defender for EndpointWindows AutopatchAzure Virtual DesktopWindows 365 Cloud PC
Industry Keywords
Application Packaging LifecycleDeployment ProceduresChange ManagementIncident ManagementProblem Management
Tech Stack
Tools & technologiesAzureCloud
About the role
Key responsibilities & impact- Lead the end-to-end application packaging lifecycle from requirements gathering through deployment, maintenance, and retirement
- Create, customize, maintain, test, and deploy application packages using MSI, EXE, MSIX, PSAppDeployToolkit, and enterprise packaging tools
- Perform application compatibility testing across Windows 10 and Windows 11
- Develop and maintain packaging standards, technical documentation, deployment procedures, knowledge base articles, and standard operating procedures
- Review vendor installation packages and recommend deployment strategies
- Conduct application assessments and validation testing for operating system upgrades and feature updates
- Develop, maintain, troubleshoot, and optimize PowerShell scripts for installation, configuration, remediation, removal, and software lifecycle automation
- Deploy and manage Win32 applications through Microsoft Intune
- Design and implement application assignment strategies, deployment rings, dependencies, supersedence relationships, detection rules, requirement rules, proactive remediations, deployment policies, and targeting methodologies
- Troubleshoot Intune deployment failures, policy conflicts, detection issues, client-side problems, and endpoint configuration issues
- Analyze Intune logs, Endpoint Analytics, Windows diagnostic data, Event Viewer, and logging tools for root cause analysis
- Support Microsoft Autopilot, Microsoft Entra ID, modern endpoint management, Windows feature updates, cumulative updates, and application validation
- Provide advanced troubleshooting for Windows endpoints, applications, operating system behavior, registry settings, services, user profiles, and device configurations
- Maintain endpoint configuration and security settings according to company standards
- Collaborate with Endpoint Management, Infrastructure, Information Security, and Service Desk teams
- Perform root cause analysis for recurring incidents and resolve complex issues with software vendors and internal technical teams
- Participate in Change Management, Incident Management, and Problem Management processes
- Provide technical leadership and mentorship to junior team members
- Analyze and resolve complex production issues while meeting service levels and system availability objectives
- Participate in on-call support and escalation activities
- Maintain familiarity with Microsoft security baselines, audit requirements, and endpoint security controls
- Support internal and external audit documentation
- Monitor vendor portals, technical advisories, and release communications for updates, patches, vulnerabilities, and lifecycle announcements
- Partner with Information Security to ensure applications meet security standards and regulatory requirements
- Perform other duties assigned by the manager
Requirements
What you’ll need- Associate’s degree in related field, or equivalent combination of education and experience
- 5+ years of relevant experience
- 5+ years of experience in Enterprise Application Packaging and Deployment
- Strong hands-on experience with Microsoft Intune, PowerShell Scripting, PSAppDeployToolkit (PSADT), MSI, EXE, and MSIX Packaging, Win32 Application Deployment, and application detection and remediation methods
- Advanced knowledge of Windows 10 and Windows 11 administration
- Experience troubleshooting enterprise application deployment and endpoint management issues
- Strong understanding of application lifecycle management and software deployment best practices
- Experience with Microsoft Endpoint Manager / Intune
- Knowledge of Microsoft Entra ID and Windows Autopilot
- Experience with Microsoft Defender for Endpoint
- Experience with Windows Autopatch
- Familiarity with Azure Virtual Desktop (AVD) and Windows 365 Cloud PC environments
- Experience with software asset management, inventory management, and license compliance
- Knowledge of endpoint security controls, application control technologies, and endpoint hardening practices
- Experience supporting enterprise environments with 1,000+ endpoints
- Strong verbal, written, and interpersonal communication skills
- Ability to research and resolve endpoint and application-related technical issues
- Ability to learn new technologies quickly and adapt to changing business requirements
- Strong attention to detail and commitment to quality
- Ability to prioritize and execute tasks in a fast-paced, high-pressure environment
- Exceptional customer service and communication skills
- Ability to work independently and collaboratively within a team environment
- Flexibility to work outside normal business hours, including evenings, weekends, and occasional overtime
- Demonstrated reliability, professionalism, strong attendance, and collaborative team-oriented mindset
Benefits
Comp & perks- Comprehensive and competitive benefits plan
- Discretionary bonus eligibility for certain positions, subject to bonus program guidelines, position eligibility, and Senior Management approval