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Skai

Director, Retail Media

Skai

. Act as the Expert Services leader’s trusted deputy and represent the function and its priorities .

Posted 10/8/2026full-timeNew York City • New York • United StatesLead💰 $120,000 - $140,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in retail media leadership, with a strong focus on client economics and business outcomes. Capable of shaping strategies, leading teams, and influencing stakeholders while maintaining high-quality standards in client communications and deliverables.

Highest-signal resume keywords
Senior Retail Media LeadershipExpertise in Amazon and Walmart Full-Stack Retail MediaCommercial Acumen in Media DecisionsAdvanced Use of Generative AI ToolsExperience with Skai or Comparable Retail Media Platforms

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Retail Media StrategyClient EconomicsPerformance ResetsComplex Analysis NarrativesPitches and AuditsShopper MarketingMeasurement ApproachesAccountability StandardsTeam Quality StandardsJoint Business Planning
Soft Skills
Executive PresenceInfluence with StakeholdersCoaching and MentoringDirect FeedbackCollaboration
Tools & Technologies
Amazon Marketing CloudGenerative AI ToolsRetail Media NetworksSkaiSearch Management Platforms
Industry Keywords
Retail Media1P/3POnsite/OffsiteDSPTrade BudgetsClient CommunicationsThought LeadershipGlobal Team CollaborationEnterprise ClientsAgency-Side Experience

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Act as the Expert Services leader’s trusted deputy and represent the function and its priorities
  • Define and uphold quality standards for account plans, methodologies, analyses, QBRs, decks, and client communications
  • Shape the Expert Services strategy, including service model, coverage, capacity, packaging, and AI usage
  • Support strategic accounts as an executive voice, leading escalations, performance resets, renewals, growth conversations, and executive business reviews
  • Lead or co-lead pitches, audits, and scoping with Sales
  • Develop thought leadership through points of view, frameworks, talks, and articles
  • Hire and coach Directors, Managers, and Specialists
  • Hold team members accountable and build playbooks and succession plans
  • Influence senior stakeholders inside and outside Skai
  • Partner with product, sales, client services, technical account management, and sales engineers
  • Bring client and market evidence into the product roadmap
  • Report directly to the Expert Services Global Lead

Requirements

What you’ll need
  • Senior retail media leadership, having led teams of practitioners and been accountable for a portfolio of enterprise retail media clients
  • Commercial acumen connecting media decisions to client unit economics and business outcomes
  • Executive presence and influence with senior internal and external stakeholders
  • Ability to operate with minimal direction and own decisions and outcomes
  • Experience raising team quality standards, giving direct feedback, and turning complex analysis into clear narratives and strong decks
  • Expertise in Amazon and Walmart full-stack retail media, including search and DSP
  • Knowledge of Amazon Marketing Cloud (AMC) and measurement approaches
  • Fluency in retailer economics, onsite/offsite and DSP, 1P/3P, and shopper marketing
  • Advanced use of generative AI tools such as Claude
  • Experience winning work through pitches, audits, or scoping
  • Thought leadership shared through speaking, writing, or frameworks
  • Agency-side background strongly preferred; brand, retailer, and platform experience also welcomed
  • Breadth across retail media networks such as Instacart, Target, Roundel Media Studio, Criteo, CitrusAd, Epsilon, Kroger Precision Marketing, and Amazon Retail Ad Service strongly preferred
  • Familiarity with shopper marketing, trade budgets, and joint business planning with retailers strongly preferred
  • Experience with Skai or a comparable retail media or search management platform strongly preferred
  • Experience collaborating with a global team strongly preferred
  • US-based
  • Ability to travel as needed for clients, pitches, and industry events

Benefits

Comp & perks
  • Additional bonus compensation
  • Hybrid home/office work mix
  • Vibrant company culture
  • Diverse and inclusive workplace
  • Reasonable accommodation for qualified disabled applicants
  • E-Verify employer