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Skai

Director, Retail Media

Skai

. Act as the Expert Services leader’s trusted deputy and represent the function and its priorities .

Posted 10/8/2026full-timeLos Angeles • California • United StatesLead💰 $120,000 - $140,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in retail media leadership, with a strong focus on strategy execution, client engagement, and team development. Proficient in leveraging advanced tools and methodologies to drive business outcomes and enhance client relationships.

Highest-signal resume keywords
Senior Retail Media LeadershipCommercial AcumenExecutive PresenceDeep Amazon and Walmart ExperienceAdvanced Use of Generative AI Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Retail Media StrategyClient Unit EconomicsPerformance ManagementThought Leadership DevelopmentComplex Analysis TranslationShopper Marketing KnowledgeMeasurement ApproachesPitches and Audits ContributionRetail Media Network FamiliaritySearch and DSP Experience
Soft Skills
Influencing Senior StakeholdersCoaching and AccountabilityIndependent OperationDirect Feedback ProvisionCollaboration with Global Teams
Tools & Technologies
Amazon Marketing CloudGenerative AI ToolsSkaiRetail Media PlatformsSearch Management Platforms
Industry Keywords
Retail MediaClient ServicesJoint Business PlanningTrade BudgetsAgency-Side ExperienceOnsite/Offsite Marketing1P/3PKroger Precision MarketingCriteoInstacart

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Act as the Expert Services leader’s trusted deputy and represent the function and its priorities
  • Define and uphold quality standards for account plans, methodologies, analyses, QBRs, decks, and client communications
  • Shape the Expert Services strategy, service model, coverage, capacity, packaging, and use of AI
  • Support strategic accounts as an executive voice
  • Lead escalations, performance resets, renewals, growth conversations, and executive business reviews
  • Lead or co-lead pitches, audits, and scoping with Sales
  • Develop thought leadership including points of view, frameworks, talks, and articles
  • Hire and coach Directors, Managers, and Specialists
  • Hold team members accountable and build playbooks and succession plans
  • Influence senior stakeholders and partner with product, sales, client services, technical account management, and sales engineers
  • Bring client and market evidence into the product roadmap

Requirements

What you’ll need
  • Senior retail media leadership, including leading practitioner teams and accountability for enterprise retail media clients from strategy through execution
  • Commercial acumen connecting media decisions to client unit economics and business outcomes
  • Executive presence and influence with senior internal and external stakeholders
  • Ability to operate independently with minimal direction and ambiguity
  • Experience raising team quality standards, giving direct feedback, and translating complex analysis into clear narratives and strong decks
  • Deep Amazon and Walmart full-stack retail media experience across search and DSP
  • Knowledge of Amazon Marketing Cloud (AMC) and measurement approaches
  • Fluency in retailer economics, onsite/offsite and DSP, 1P/3P, and shopper marketing
  • Advanced use of generative AI tools such as Claude
  • Experience contributing to pitches, audits, or scoping and developing thought leadership
  • Agency-side background strongly preferred; brand, retailer, and platform backgrounds welcomed
  • Breadth across retail media networks such as Instacart, Target, Roundel Media Studio, Criteo, CitrusAd, Epsilon, Kroger Precision Marketing, and Amazon Retail Ad Service strongly preferred
  • Familiarity with shopper marketing, trade budgets, and joint business planning with retailers strongly preferred
  • Experience with Skai or a comparable retail media or search management platform strongly preferred
  • Experience collaborating with global teams strongly preferred
  • US-based
  • Ability to travel as needed for clients, pitches, and industry events
  • A software engineering background is not required

Benefits

Comp & perks
  • Additional bonus compensation
  • Hybrid home/office work mix
  • Vibrant company culture
  • Diverse and passionate team environment
  • Reasonable accommodation for qualified disabled applicants
  • Equal opportunity workplace