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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in retail media leadership, with a strong focus on strategy, execution, and client outcomes. Proficient in leveraging AI tools and developing thought leadership to enhance service delivery and stakeholder engagement.
Highest-signal resume keywords
Retail Media LeadershipCommercial AcumenExecutive PresenceGenerative AI ToolsRetail Media Depth
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Retail Media StrategyClient Unit EconomicsPerformance ManagementComplex AnalysisPitches and AuditsMeasurement ApproachesShopper MarketingTrade BudgetsJoint Business PlanningRetail Media Networks
Soft Skills
Influencing StakeholdersCoaching and MentoringAccountabilityCommunicationCollaboration
Tools & Technologies
SkaiAmazon Retail Ad ServiceSearch Management PlatformsGenerative AI Tools
Industry Keywords
Retail MediaE-commerceDSP1P and 3POnsite and OffsiteQBRsThought LeadershipClient CommunicationsGlobal Team CollaborationUS-based
About the role
Key responsibilities & impact- Act as the Expert Services leader's trusted deputy and represent the function and its priorities
- Define and uphold quality standards for account plans, methodology, analyses, QBRs, decks and client communications
- Shape the Expert Services strategy, service model, coverage, capacity and packaging
- Guide the team's use of AI to improve quality and capacity
- Support strategic accounts as an executive voice
- Lead escalations, performance resets, renewals, growth conversations and executive business reviews
- Lead or co-lead pitches, audits and scoping with Sales
- Develop thought leadership including points of view, frameworks, talks and articles
- Hire and coach Directors, Managers and Specialists
- Hold team members accountable and build playbooks and succession planning
- Influence senior stakeholders inside and outside Skai
- Partner with product, sales, client services, technical account management and sales engineers
- Bring client and market evidence into the product roadmap
Requirements
What you’ll need- Senior retail media leadership, having led teams of practitioners and been accountable for a portfolio of enterprise retail media clients from strategy through execution
- Commercial acumen connecting media decisions to client unit economics and business outcomes, with experience retaining, growing or scoping a book of business
- Executive presence and influence with senior internal and external stakeholders
- Ability to operate with minimal direction, handle ambiguity, and own decisions and outcomes
- Experience raising a team's quality bar, giving direct feedback, and turning complex analysis into clear narratives and strong decks
- Retail media depth across Amazon and Walmart full stack, including search and DSP
- Knowledge of AMC and measurement approaches
- Fluency in retailer economics, onsite, offsite and DSP, 1P and 3P, and shopper marketing
- Advanced use of generative AI tools such as Claude
- Experience helping win work through pitches, audits or scoping
- Thought leadership shared through speaking, writing or frameworks
- Agency-side background strongly preferred; strong candidates from brand, retailer and platform sides also welcomed
- Breadth across retail media networks such as Instacart, Target, Roundel Media Studio, Criteo, CitrusAd, Epsilon, Kroger Precision Marketing and Amazon Retail Ad Service strongly preferred
- Familiarity with shopper marketing, trade budgets and joint business planning with retailers strongly preferred
- Experience with Skai or a comparable retail media or search management platform strongly preferred
- Experience collaborating with a global team, locally and virtually
- US-based
- Ability to travel as needed for clients, pitches and industry events
Benefits
Comp & perks- Additional bonus compensation
- Hybrid home/office work mix
- Vibrant company culture
- Diverse and passionate team
- Equal opportunity workplace
- Reasonable accommodation for qualified applicants with disabilities
- E-Verify employer