IT Engineer

Skillable

. Keep Skillable’s internal technology running so employees can work productively .

Posted 9/29/2026full-timeRemote • United StatesMid-LevelSenior💰 $90,000 - $115,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in IT engineering with a focus on identity management, automation, and internal application support. Proficient in managing Microsoft 365, Entra ID, and Intune while implementing AI-driven solutions to enhance operational efficiency.

Highest-signal resume keywords

IT EngineeringMicrosoft 365 ManagementAI Automation ImplementationPowerShell ScriptingTechnical Troubleshooting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Identity ManagementAI GovernanceWindows Device SupportMac Device SupportScripting with PowerShellAutomation with Power AutomateSingle Sign-OnMulti-Factor AuthenticationInfrastructure as CodeDatabase Management

Soft Skills

Effective CommunicationProject ManagementCollaborationProblem-SolvingAdaptability

Tools & Technologies

IntuneIruAzureSAMLOIDCAntivirus SoftwareEndpoint ProtectionIntrusion Prevention SystemsMicrosoft TeamsVideo Conferencing Software

Certifications & Qualifications

MS-900MD-102MS-102

Industry Keywords

IT AutomationTechnical SupportOperational EfficiencyChange ManagementCross-Functional Collaboration

Tech Stack

Tools & technologies

AzureFirewallsPython

About the role

Key responsibilities & impact

Keep Skillable’s internal technology running so employees can work productively
Own hands-on engineering for identity, devices, and everyday internal applications
Lead complex technical issues and investigations through resolution
Serve as an escalation point for the IT Service Desk
Build and support tools and automation that make internal IT faster and easier to use
Plan, coordinate, and monitor changes to IT systems, processes, and infrastructure
Identify automation and operational-efficiency opportunities while assessing and mitigating risks
Partner with IT teams, business units, and stakeholders throughout the change process
Support and maintain hardware, servers, operating systems, networking, telecommunications, and databases
Analyze and recommend IT tools, technologies, and infrastructure improvements
Manage and monitor firewalls, antivirus, endpoint protection, and intrusion prevention systems
Participate in projects improving reliability, security, efficiency, and scalability
Manage Microsoft 365, Entra ID, and Intune, including accounts, licenses, groups, permissions, authentication, and access policies
Deploy, configure, secure, and maintain Windows and Mac devices through Intune and Iru
Provide employee technical support and resolve escalated issues, including root-cause analysis
Administer SaaS applications, SSO, provisioning, deprovisioning, and integrations
Build, deploy, and operate AI tools and agentic workflows for routine IT automation
Establish AI governance practices, including guardrails, logging, access controls, usage monitoring, and cost management
Evaluate and implement AI capabilities across IT workflows and processes
Partner with People and Security teams on onboarding, role changes, access updates, and offboarding
Create technical documentation, knowledge articles, and runbooks
Monitor internal systems and infrastructure health, performance, availability, and stability
Manage Skillable’s Azure environment using Infrastructure as Code
Integrate systems using SAML, OIDC, APIs, and identity and automation technologies
Support company values through positive stakeholder interactions
Participate in strategic initiatives and cross-functional projects as required

Requirements

What you’ll need

Bachelor’s degree in a related field (information technology, computer science, etc.) or equivalent work experience
5+ years of relevant experience in IT engineering
Hands-on experience supporting identity, devices, internal applications, complex technical issues, IT automation, and escalations
Experience identifying and implementing AI and automation opportunities to improve IT processes and productivity
Hands-on experience building or deploying AI-powered tools, automations, or agentic workflows
Understanding of AI governance, including access controls, security guardrails, usage monitoring, and cost management
Experience managing Microsoft 365, Entra ID, and Intune
Experience supporting Windows and Mac devices with MDM tools such as Intune or Iru
Working knowledge of single sign-on, MFA, and conditional access
Proficiency scripting and automating with PowerShell
Strong troubleshooting across accounts, devices, networks, and applications
Ability to contribute effectively with minimal supervision in a remote team
Demonstrated ability to improve internal IT systems and processes through technology and automation
Experience working cross-functionally and promoting collaborative partnerships
Ability to present technical issues clearly to non-technical audiences and all organizational levels
Ability to prioritize workload, manage projects, and meet deadlines
Strong Microsoft suite experience, including Teams or similar web conferencing and internal communication software
Thorough understanding of business operations and processes, or willingness to learn expeditiously
Experience with AI-assisted IT workflows, Python, Power Automate, Bash, and Microsoft certifications (MS-900, MD-102, MS-102) appreciated but not strictly required
Authorization to work in the United States
Primary residence in one of the eligible states: AZ, CA, CO, FL, GA, ID, IN, KY, MA, ME, MI, MO, NC, ND, NE, NH, NV, NY, OH, OK, SC, TN, TX, UT, WA, WI
Remote home office with privacy and focus for frequent video and voice calls
Ability to use a PC and phone continuously throughout the day
Ability to travel periodically, up to approximately 10% of the time

Benefits

Comp & perks

Fully remote with a monthly stipend to pay for office services and supplies
Medical (2 plan options)
Dental (2 plan options)
Vision
Health savings account with generous employer contributions
Healthcare spending accounts
Dependent care spending accounts
EAP
Group paid life insurance
Group paid STD and LTD
Voluntary life/AD&D insurance
Accident and critical illness options
401(k) with company match
Tuition reimbursement
Healthy lifestyle reimbursements
Unlimited PTO
Paid holidays
Bereavement leave
Parental leave
Caregiver leave
Paid FMLA leave
Privilege of logging off at 2:00 pm local time every Friday for team members caught up on work and meeting deliverables
Full company closure during the 4th of July holiday week
Reimbursement for up to $750 annually toward wellness choices such as gym memberships, fitness classes, or healthy meal plans
$200 monthly stipend for office expenses
Access to pet insurance
Access for employees and dependents to Skillable learning opportunities through its product