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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing hands-on training experiences and technical content reviews, utilizing scripting languages such as PowerShell and BASH for automation. Proven ability to collaborate with cross-functional teams and advise customers on technical solutions while maintaining high-quality standards.
Highest-signal resume keywords
PowerShell ScriptingBASH ScriptingLab DevelopmentCloud PlatformsTechnical Content Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
PowerShellBASHPythonCSSJavaScriptMicrosoft AzureAWSVMwareHyper-VDocker
Soft Skills
CollaborationMentoringCommunicationProblem-SolvingAdaptability
Tools & Technologies
Google Cloud PlatformVirtualized EnvironmentsAutomated Lab PublishingLearning Management SystemsContent Management Systems
Industry Keywords
Lab DevelopmentSystems AdministrationSystems AutomationSupport EngineeringDevOps
Tech Stack
Tools & technologiesAWSAzureCloudDockerGoogle Cloud PlatformJavaScriptLinuxPythonVMware
About the role
Key responsibilities & impact- Build hands-on training experiences, including labs and scored labs, aligned with customer needs and technical standards
- Support the Lab Development group in refining and accelerating development processes while maintaining quality and margins
- Conduct technical content reviews and identify Markdown, user-experience, content-flow, and broken-lab-step errors
- Troubleshoot whether errors result from input issues, UI changes, or broken lab steps
- Record lab-step updates, instructions, UI changes, screenshots, and blocking issues in lab test spreadsheets
- Collaborate with internal lab developers and customers to build virtualized environments with supporting learning instructions
- Write PowerShell and BASH scripts to deploy and score labs
- Use platform features to create effective learner experiences
- Communicate with customers throughout the product development lifecycle and proactively address deviations from best practices
- Maintain open communication with project teams regarding content efforts
- Stay current with new and updated technologies
- Advise customers on Skillable products and solutions when needed
- Use automated lab and courseware publishing processes to manage and deploy content
- Work with Instructional Designers to develop professional hands-on experiences
- Determine services and features for hands-on experiences based on audience profiles, learning objectives, best practices, and strategic initiatives
- Collaborate with Subject Matter Experts to build technically accurate training aligned with learning objectives
- Support company values through positive interactions with internal and external stakeholders
- Participate in strategic business initiatives and special cross-functional projects as required
Requirements
What you’ll need- Bachelor’s degree in a related field (computer science, etc.) or relevant professional experience
- 4+ years of experience in a technical environment, including Lab Development, Systems Administration, Systems Automation, and/or Support Engineering
- Experience using PowerShell to query endpoints or automate solutions
- Experience mentoring and training fellow technologists on new technical platforms and advanced features
- Preferred experience using Bash and Python to query endpoints or automate solutions
- Experience using CSS and JavaScript is a plus
- Technical skills across cloud and on-premises platforms, including Microsoft Azure, AWS, VMware, Hyper-V, Linux, and Docker
- Working knowledge of Google Cloud Platform and other platforms is helpful
- Proven skills designing, implementing, administering, and automating cloud and on-premises platforms and services using PowerShell, BASH, CLIs, and related scripting
- Experience in DevOps and related disciplines highly desired
- Ability and willingness to participate in multiple technical projects concurrently
- Desire and ability to work in a fast-paced environment
- Experience developing training curriculum, training aides, and other self-paced or instructor-led training content is a substantial benefit
- Must be authorized to work in the United States
- Must maintain a primary residence in one of the listed eligible U.S. states
- Must work from a private, focused home-office environment and regularly use a PC and phone
Benefits
Comp & perks- Fully remote with a monthly stipend for office services and supplies
- Medical insurance with 2 plan options
- Dental insurance with 2 plan options
- Vision insurance
- Health savings account with generous employer contributions
- Healthcare spending accounts
- Dependent care spending accounts
- Employee assistance program (EAP)
- Group paid life insurance
- Group paid short-term and long-term disability insurance
- Voluntary life/AD&D insurance
- Accident and critical illness insurance options
- 401(k) with company match
- Tuition reimbursement
- Healthy lifestyle reimbursements
- Open PTO
- Paid holidays
- Bereavement leave
- Parental leave
- Caregiver leave
- Paid FMLA leave
- Friends and Family Friday, ending the standard workweek at 2pm local time
- Full company closure during the 4th of July holiday week
- Access to pet insurance
- Skillable learning opportunities for employees and dependents through its product
- Periodic travel up to approximately 10% of the time
