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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and executing customer value strategies for enterprise clients, focusing on learning and skills development. Proven ability to build strategic relationships with stakeholders and drive measurable outcomes through effective account management.
Highest-signal resume keywords
Customer Value StrategyStakeholder EngagementLearning and Skills StrategiesAccount ManagementRisk Mitigation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Enterprise Learning SolutionsSkills Gap AnalysisAccount Strategy DevelopmentBusiness Outcome MeasurementCustomer Health Risk Identification
Soft Skills
Relationship BuildingConsultative SellingStrategic ThinkingCommunicationCollaboration
Tools & Technologies
Skillsoft SolutionsCodecademy for EnterpriseSkillsoft Percipio
Industry Keywords
SaaSWorkforce DevelopmentLearning EcosystemsEnterprise EducationTalent Technology
About the role
Key responsibilities & impact- Own the post-sale customer and value strategy across a portfolio of enterprise customers in the Eastern region
- Engage stakeholders at all levels, including executive leaders, to understand business, workforce, talent, and skills priorities
- Consult with customers to translate workforce challenges into effective learning and skills strategies
- Recommend ways to maximize the value of current Skillsoft solutions and identify opportunities for additional solutions
- Partner with Account Executives and internal Skillsoft teams to develop and execute account plans
- Drive measurable outcomes, demonstrate value, mitigate risk, identify growth opportunities, and support long-term retention and expansion
- Build trusted, strategic relationships with customers, including senior and executive stakeholders
- Conduct business-focused discussions to understand priorities, challenges, and desired outcomes
- Establish measurable success criteria and demonstrate the business value and impact of Skillsoft solutions
- Lead strategic business reviews focused on outcomes, skills strategy, value, future priorities, risks, and opportunities
- Help customers advance their learning and skills strategies
- Develop account strategy, identify whitespace, support expansion opportunities, and strengthen renewal readiness
- Identify customer health risks and develop mitigation plans and save strategies
- Understand customers' broader learning and talent technology ecosystems
- Orchestrate internal Skillsoft resources to address customer priorities, opportunities, and challenges
Requirements
What you’ll need- Website LinkedIn All Job Openings 1001 - 5000 employees Founded 1998 📚 Education 🏢 Enterprise ☁️ SaaS Education
- Enterprise
- SaaS Skillsoft is a company that provides enterprise learning solutions designed to rapidly develop employee skills and close skill gaps. The company offers various customized learning programs, including leadership and business skills, technology skills, compliance and ethics, and AI skills. Skillsoft's learning platforms, such as Codecademy for Enterprise and Skillsoft Percipio, enable organizations to transform their workforces through mentorship, coaching, and instructor-led training. With a focus on integrating learning options into organizational frameworks and supporting workforce development with assessments and reports, Skillsoft aims to prepare teams for the evolving demands of the digital era. More than 12,000 organizations trust Skillsoft for their employee learning and development needs.
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Paid time off
