Senior Manager, Global Commercial Training

SKIMS

. Develop the global training roadmap and define required skills and behaviors by role and channel .

Posted 9/16/2026full-timeLos Angeles • California • United StatesSenior💰 $135,000 - $155,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and executing global learning strategies that align with commercial priorities and enhance client engagement. Proficient in building scalable training programs and facilitating leadership development across diverse retail environments.

Highest-signal resume keywords

Learning & Development StrategyRetail Training ExpertiseFacilitator DevelopmentCommercial AcumenProgram Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Learning Strategy DevelopmentOnboarding ProgramsSales EnablementInstructional Design PrinciplesPerformance MeasurementContent GovernanceScalable Learning ProgramsClient Engagement TechniquesOperational ExecutionProduct Storytelling

Soft Skills

Exceptional CommunicationFacilitation SkillsOrganizational SkillsAdaptabilityJudgment

Tools & Technologies

Learning Management Systems (LMS)Digital Learning PlatformsAI ToolsEmerging Learning Technologies

Industry Keywords

Global RetailMulti-Channel RetailCommercial EnablementConsumer BrandCompliance Reporting

About the role

Key responsibilities & impact

Develop the global training roadmap and define required skills and behaviors by role and channel
Translate commercial, brand, product, operational, and people priorities into scalable programs and tools
Partner with Retail and cross-functional leaders on annual and seasonal business priorities
Lead learning strategy for new store, market, and channel launches
Manage and develop the Manager, Retail Learning Design
Build capabilities in product storytelling, styling, selling, client engagement, service, and operational execution
Embed the SKIMS selling model and brand standards across physical consumer touchpoints
Identify performance gaps and develop targeted learning solutions supporting sales, service, and client KPIs
Build store and field leader coaching capabilities
Maintain in-field presence across markets and channels, observing customer and employee experiences and identifying capability gaps
Provide real-time coaching and feedback to leaders and teams
Own global onboarding and ongoing development across digital, live, and field formats
Facilitate leadership development, commercial training, new market and store openings, and strategic learning initiatives
Set global facilitation standards and coach others to meet them
Equip leaders with content, facilitation tools, standards, and certification requirements
Build a global approach to facilitator development and consistent learning delivery
Define success measures and evaluate learning impact using field insights, feedback, behavioral change, customer experience, and commercial performance
Use performance data and field observations to inform learning priorities
Partner across Commercial, Retail Operations, Retail Multibrand, HR, Product, Brand, Operations, and Legal
Maintain global consistency while enabling regional and channel adaptation
Oversee learning records, compliance reporting, and LMS governance

Requirements

What you’ll need

Los Angeles-based with the ability to travel domestically and internationally up to 75%
Bachelor’s degree or equivalent experience in Learning & Development, Organizational Development, Retail Training, Commercial Enablement, Business, or a related field
8+ years of experience in Learning & Development, commercial training, retail training, sales enablement, or a related function within a global, multi-channel retail or consumer brand
3+ years of experience leading and developing learning professionals
Experience developing and executing global or multi-market learning strategies aligned to commercial priorities, brand standards, customer experience, and business performance
Deep understanding of retail and commercial environments, including selling, service, client engagement, product storytelling, styling, and operational execution
Experience building scalable learning programs across multiple channels, markets, and employee populations
Experience leading onboarding, ongoing development, product education, selling and service programs, leadership capability, and/or new market and store opening training
Strong commercial acumen and ability to connect learning strategies to measurable business outcomes and KPIs
Experience with facilitator-led, digital, field-based, and blended learning programs; adult learning and instructional design principles
Experience establishing learning standards, facilitator or trainer enablement, certification programs, content governance, and scalable learning processes
Strong understanding of learning technology and LMS platforms, including learning administration, reporting, compliance, and governance
Exceptional communication, facilitation, and executive presentation skills
Ability to partner across Commercial, Retail, Franchise, Wholesale, HR, Product, Brand, Operations, and Legal in a highly matrixed organization
Strong program management and organizational skills; ability to lead multiple complex, global initiatives
Comfortable leveraging digital learning platforms, AI tools, and emerging learning technologies
Comfortable operating in a fast-paced, rapidly evolving global environment with ownership, adaptability, and judgment

Benefits

Comp & perks

Up to 100% Company Paid Healthcare (medical, dental, vision)
Kind Body Fertility Benefits
401(k) savings plan with up to 4% match
Unlimited PTO
Full Access to LinkedIn learning
Employee Discounts
Free weekly catered lunch at HQ – M/T/W/Th
Dog-Friendly office on a Thursday and Friday
Free Swag Giveaways
Annual Holiday Party
Annual Summer Party
Invitations to pop-ups and other company events
Complimentary daily office snacks and beverages