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People Systems Manager
Sky Betting & Gaming. Serve as the primary People Ops technical liaison for People Systems matters, including integrations, data structure changes, permissioning, and system escalations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing People Systems, including Oracle HCM, vendor relationships, and process improvement projects. Proficient in integrating AI tools into workflows and enhancing operational efficiency across HR and IT.
Highest-signal resume keywords
Oracle HCM ExpertiseVendor Relationship ManagementChange Management ExperienceAI Tool ApplicationPeople Systems Process Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HRIS ManagementSystem IntegrationWorkflow AutomationData Structure ChangesPermissioningRFP LeadershipTest ValidationProcess DocumentationTroubleshootingScalability Assessment
Soft Skills
CommunicationCollaborationProblem-SolvingAdaptabilityStakeholder Management
Tools & Technologies
Oracle HCMDeelQualtricsJira Service ManagementOktaAI ToolsChatGPTClaude
Industry Keywords
People OperationsMulti-Entity HR Data StructuresInternational PayrollEORMatrixed Organization
Tech Stack
Tools & technologiesOracle
About the role
Key responsibilities & impact- Serve as the primary People Ops technical liaison for People Systems matters, including integrations, data structure changes, permissioning, and system escalations
- Maintain technical fluency across Oracle HCM, Deel, and the broader People Systems architecture
- Partner on the design, prioritization, rollout, and user acceptance testing of workflow enhancements and automations
- Assess downstream impacts of system changes across People, Finance, and IT, including lower-environment test validation
- Manage People Systems process improvement projects from ideation through adoption, including scope, stakeholders, milestones, change management, and post-launch audits
- Partner with Corporate's Oracle HCM team on configuration, enhancements, and roadmap alignment
- Triage system and tooling issues and route them to the correct owner
- Own vendor relationships across the People-specific systems portfolio
- Lead RFPs, define requirements, evaluate vendors and demos, and recommend solutions to leadership
- Provide vendor-selection rationale and requirements context to Procurement
- Support AI/chatbot and ticketing solution implementation, testing, and knowledge-base/data configuration
- Triage the AI bot after launch and route issues to the appropriate owner
- Evaluate AI tools and use cases for People Ops with the AI team
- Document system changes, vendor decisions, and troubleshooting playbooks
- Communicate system and process changes to non-technical People Ops audiences
- Improve People Operations processes and workflows to increase efficiency and enhance employee experience
- Assess People Systems and processes for scalability as the organization grows, adds entities, or integrates acquisitions
Requirements
What you’ll need- 5+ years in HRIS/People Systems roles
- Demonstrated experience owning vendor relationships and/or leading RFP processes
- Strong working knowledge of Oracle HCM or a comparable HCM platform, including architecture, permissioning, and integration points
- Experience overseeing change management
- Experience partnering with IT/engineering teams on system integrations and workflow or automation enhancement projects
- Comfort operating with limited precedent and no fixed playbook for every issue
- Hands-on experience applying AI tools such as Claude, ChatGPT, or similar to real workflows, with a measurable outcome
- Bachelor's degree plus 5+ years related experience, or equivalent work experience (preferred)
- Experience with vendor systems such as Qualtrics, Jira Service Management, and Okta (preferred)
- Experience in a matrixed organization with systems ownership split across HR, Corporate, and IT (preferred)
- Exposure to global/multi-entity HR data structures, EOR, or international payroll (preferred)
- Prior experience triaging vendor or platform issues (preferred)
Benefits
Comp & perks- Full-time employment compensation includes base salary and bonus
- Benefits information provided at https://benefitsatfanatics.com/
- Potential in-person onboarding/cultural immersion through Launching into Better: LIVE for full-time, non-seasonal hires
- Cultural immersion and connection-building program in New York City
- Remote workplace designation