Sky Betting & Gaming

Client Services Representative

• Lead planning, design, and technical development of major product features from inception through deployment
• Define and scale best practices for code quality, system design, and testing
• Conduct technical design and code reviews
• Mentor and empower engineers across multiple teams
• Lead end-to-end delivery of multi-team projects across engineering, product, and design
• Define testing strategies for complex client-side features and systems
• Guide observability, reliability, resilience, and operational best practices
• Improve processes for high-pressure situations, scope changes, and production incidents
• Develop, test, document, and deploy production software
• Collaborate with product, design, and internal stakeholders on technology decisions
• Participate in an on-call rotation and troubleshoot application issues
• Attend occasional conferences, events, meetings, and team-building activities

Staff Engineer – Client Services

Data Analyst

• Manage, coach, and develop a team of 2–3 analysts, including goal setting, feedback, performance management, and career development
• Set and maintain the technical and analytical quality standards for SQL, dbt models, dashboards, and analyses
• Manage day-to-day prioritization of Operations stakeholder requests and escalate tradeoffs and resourcing decisions
• Lead complex cross-functional analytical initiatives from ambiguous business problems through analysis and decision-ready recommendations
• Diagnose root causes in data and translate findings into concrete recommendations
• Lead scenario analysis and impact sizing for product, operational, and staffing decisions
• Establish standards for Operations dashboards and reporting, including KPIs and documented assumptions
• Present findings to operational stakeholders and senior leadership and defend methodology
• Own the quality and reliability of dbt models and analytical datasets
• Partner with central data teams on upstream pipelines and data-platform needs
• Replace manual data pulls with maintainable reporting, automation, and alerting
• Partner on the Operations analytics AI roadmap, including use-case prioritization, data readiness, and validation
• Ensure trusted data, metrics, and evaluation frameworks support agent development
• Track deployed-agent performance against Operations goals
• Define where AI can be trusted and where human review remains necessary

Manager, Data Analyst

Operations

• Own the commercial strategy for Shop and Ticketing within the Fanatics app, defining how the shopping experience drives app acquisition, engagement, and repeat purchase behavior
• Build and maintain business performance baselines, dashboards, weekly reporting, and key transactional and customer metrics with Analytics and Finance
• Define and track customer cohort performance, including first-time buyer conversion, repeat purchase rate, and basket size
• Analyze customer behavior, purchase patterns, and funnel performance to identify growth opportunities and inform campaigns, features, and merchandising decisions
• Lead development and execution of commercial initiatives, including seasonal campaigns and new feature builds, with Product, Marketing, and Design
• Assess the competitive landscape, identify shopping-experience friction, and build a prioritized roadmap of tests and optimizations with Product and Research
• Partner with Loyalty (FanCash/Fanatics ONE) to align Shop and Ticketing mechanics with broader ecosystem engagement and rewards
• Influence product roadmap decisions using evidence-based assessments of customer and business impact

Senior Manager, eCommerce Strategy – Operations

Full-stack Engineer

• Own architecture for major Internal Platforms services, integrations, and data flows from problem definition through production operation
• Lead complex cross-functional technical designs, define trade-offs, and drive alignment
• Break ambiguous department-level problems into technical plans and workstreams
• Evaluate technologies, patterns, vendors, and engineering design approaches
• Establish standards for API design, testing, observability, deployment, and integrations
• Identify technical debt and reliability risks and sequence remediation
• Design, build, maintain, and review Java backend services using Spring Boot or similar frameworks
• Solve high-throughput event processing, multi-system integration, data integrity, and cross-service production issues
• Diagnose root causes and implement durable fixes and instrumentation
• Contribute to internal web applications and user interfaces backed by Java services
• Mentor and coach engineers, onboard new team members, and create growth opportunities
• Produce documentation, runbooks, and design records
• Partner with Product, Operations, Support, Marketing, Risk, Compliance, Data, and engineering teams
• Drive delivery scope, estimates, unblocking, and outcomes
• Own third-party and SaaS integration architecture, including REST APIs, platform events, middleware, data ownership, consistency, and failure handling
• Own production health, SLOs, alerting, on-call quality, incident response, and post-incident follow-through
• Improve CI/CD, test automation, release safety, and developer productivity

Staff Java Software Engineer

• Design, build, and maintain Java-based backend services using Spring Boot or similar frameworks
• Develop scalable, reliable, and well-tested services integrating with Salesforce and other systems
• Participate in architecture and design discussions for APIs, data flows, and distributed systems
• Write maintainable code with strong unit and integration test coverage
• Troubleshoot complex issues across services, integrations, and data pipelines
• Contribute to internal web applications and user interfaces backed by Java services
• Collaborate with frontend and full-stack engineers on internal tools
• Partner with Product and UX to translate workflows into internal tools
• Build and maintain Java-Salesforce integrations using REST APIs, events, or middleware
• Contribute to Salesforce development, including Apex, Lightning Web Components, Flows, and configuration
• Work with Product Managers, Technical Program Managers, and cross-functional partners to translate requirements into technical solutions
• Participate in sprint planning, estimation, delivery, code reviews, CI/CD, testing, observability, documentation, and runbooks
• Ensure services are performant, observable, and resilient
• Identify technical debt and propose pragmatic solutions

Senior Java Software Engineer

Salesforce Developer

• Build and maintain custom Salesforce solutions using Apex, Lightning Web Components, Flows, and declarative features
• Participate in end-to-end Salesforce enhancement implementation, from requirements gathering through deployment and support
• Apply scalable and maintainable patterns for triggers, flows, automation, and custom components
• Write high-quality, testable code with unit test coverage and participate in code reviews
• Develop and maintain Salesforce integrations with external and internal systems using REST/SOAP APIs, middleware, and event-driven patterns
• Partner with backend engineers on integration contracts between Salesforce and Java-based services
• Troubleshoot complex integration and data flow issues
• Translate business requirements into technical solutions with Product Managers, Business Analysts, and cross-functional partners
• Support data migrations, imports/exports, data quality, security, access control, performance, reliability, and availability
• Create technical documentation and contribute to Salesforce DX, Git, CI/CD, testing, deployment, and platform scalability best practices

Senior Salesforce Engineer

Compliance

• Become a compliance subject matter expert in multiple jurisdictions
• Track regulatory requirements and work with internal business teams to satisfy them
• Assist business teams in developing procedures and processes to satisfy regulatory obligations
• Maintain and revise the Company’s regulatory internal controls
• Build and maintain relationships with gaming regulators in multiple jurisdictions
• Assist with licensing, registration, and regulatory examination activities
• Monitor regulatory developments and escalate relevant changes to stakeholders
• Support regulatory reporting obligations and compliance documentation
• Identify opportunities to improve operational workflows and reduce compliance risk
• Manage multiple projects with clear and consistent communication
• Support cross-functional teams during product launches and market expansion initiatives
• Provide ongoing regulatory support and guidance across the business
• Collaborate with Legal, Product, Payments, Operations, and Responsible Gaming teams
• Report to the Senior Manager, State Compliance within the Regulatory Affairs team

Jurisdiction Compliance Analyst

Product Manager

• Own the Fanatics app experience and daily fan engagement habits
• Drive registration, onboarding, first-session conversion, cross-sell, referrals, invites, and single login across products
• Improve retention through habit loops, relevant notifications, cohort analysis, and fixing funnel losses
• Own free-to-play game design, cadence, prizes, paid-product integration, acquisition, and retention contribution
• Own FanCash loyalty earn and burn experiences, bonus-engine surfaces, and fan understanding
• Own identity, shared SDK, common components, platform adoption, service boundaries, and scale planning
• Solve high-value unscoped ecosystem problems and either retain ownership or hand them off
• Influence separate operating companies with different P&Ls, roadmaps, and priorities
• Measure success through account growth, app retention, free-to-play participation, FanCash usage, shared-component adoption, cross-product movement, and decision quality
• Work directly with the person running the area

Principal Product Manager – Ecosystem

• Own the social and community layer of Fanatics' connected sports ecosystem end to end
• Define the ecosystem growth thesis, social mechanics, roadmap, and build order
• Monitor consumer social trends and assess their implications for Fanatics
• Build product-led acquisition loops through invites, referrals, friend discovery, sharing, and social surfaces
• Build identity, public profiles, reputation, and a unified social graph across Fanatics verticals
• Enable discovery based on friends' activity and establish a safe privacy model
• Design fan experiences around moments, context, emotion, generosity, and timing
• Build community and shared experiences that improve retention
• Own gamification, progression, group competition, squad competition, and rewards strategy
• Define and measure the value of social levers using acquisition cost, retention, cross-product LTV, and product penetration metrics
• Prototype rapidly and put products in front of fans quickly with a small AI-forward team
• Measure success through acquisition cost reduction, social connection density, cross-product movement, retention, engagement, Fanatics ONE growth, login adoption, and partner-team adoption

Principal Product Manager – Growth, Social & Community

• Develop a strong understanding of Fanatics Betting and Gaming, particularly the Sportsbook
• Build relationships with internal stakeholders and contribute to data-driven decision-making within the Sportsbook Product team
• Support product testing, analysis, and reporting to develop the product and optimize user experiences
• Create regular and ad hoc insights, gather and present metrics and activities to key stakeholders
• Become a trusted source of intelligence and advisory over time
• Collaborate with Analysts and Data Scientists to solve business problems
• Remain current on technology and trends in data analytics and the sports betting and gaming industry

Data Analyst III

• Develop a strong understanding of Fanatics Betting and Gaming, with particular focus on the Sportsbook
• Build relationships with internal stakeholders and contribute to data-driven decision-making within the Sportsbook Product team
• Support the Sportsbook Product team with testing, analysis, and reporting while developing the product and optimizing user experiences
• Create regular and ad hoc insights
• Gather and present insight metrics and activities to key stakeholders
• Become a trusted source of intelligence and advisory
• Collaborate with Analysts and Data Scientists to solve business problems
• Remain current on technology and trends in data analytics and the sports betting and gaming industry

• Assist in implementing practical regulatory guidance on event contracts, futures, and swaps trading, including retail customer requirements, options, and margin obligations
• Monitor new and amended CFTC/NFA rules and DCM/DCO rulebook changes; assess impact and support necessary compliance changes
• Review transaction monitoring alerts and complete resolutions in a timely manner
• Monitor customer risk ratings and incoming complaints; escalate as appropriate
• Complete electronic communication reviews in accordance with supervisory procedures
• Maintain and update compliance policies, procedures, and written supervisory procedures (WSPs)
• Coordinate and prepare responses for regulatory inquiries, examinations, and investigations from the NFA, CFTC, DCMs, and DCOs; maintain records for exam readiness and track remediation items
• Monitor DCM/DCO bulletins and rule updates; summarize and distribute to the compliance team; support related filings and inquiries
• Review marketing materials, promotional content, and customer communications for compliance under NFA Rule 2-29 and applicable CFTC standards; maintain a review log
• Partner with marketing and product teams to flag compliance issues early
• Support the compliance aspects of new product development and rollout
• Assist with AML/KYC reviews, including onboarding documentation and periodic account reviews
• Identify compliance issues proactively and contribute to remedial enhancements to forms, policies, and controls
• Participate in internal working groups and governance forums
• Report to the FCM Chief Compliance Officer (CCO)

Compliance Analyst

• Design, develop, test, document, and deploy backend services and APIs
• Participate in the on-call rotation and investigate and resolve production issues
• Collaborate with engineers, product managers, and stakeholders to deliver backend features and enhancements
• Participate in code reviews and team discussions to promote high-quality, maintainable systems
• Take part in sprint planning, architectural reviews, and continuous improvement initiatives
• Develop familiarity with systems, platform architecture, and customer use cases
• Stay current with backend technologies, tools, and engineering best practices
• Attend occasional FBG office or industry-event travel for collaboration and team-building

Software Engineer II, Loyalty – Core

Software Engineer

• Lead an engineering organization of roughly 20 full-time engineers spanning the U.S. and the U.K.
• Set delivery direction, operating rhythm, quality standards, and capacity allocation
• Own engineering quality and reliability for customer-facing casino applications
• Establish production readiness standards, observability, test automation strategy, and incident response
• Partner with Product, Design, and TPM leadership to shape the roadmap and drive iterative delivery
• Hire, develop, and coach engineering managers and senior individual contributors
• Design organizational structure and talent strategy
• Represent iCasino Experiences in cross-organization architecture, delivery, and people programs
• Improve engineering practices, planning processes, and operational maturity
• Resolve ambiguous cross-team problems
• Travel occasionally to offices and other locations for conferences, events, meetings, and team-building

Director of Engineering – iCasino

• Own the multiplatform engineering strategy across Android and shared KMP layers
• Set technical direction and influence architecture decisions across the mobile organization
• Lead complex, multi-quarter features and systems from architecture and design through deployment and refinement
• Define and enforce engineering principles and best practices across Android and KMP surfaces
• Drive architectural decisions for shared business logic, Compose Multiplatform UI, and cross-platform state management
• Partner with platform teams on contracts, shared standards, and a unified UI component library
• Make high-impact technical decisions with product, design, and executive stakeholders
• Champion software quality, testability, operational metrics, and build system health
• Mentor and grow engineers at all levels
• Lead incident resolution through the on-call rotation and remove cross-team blockers
• Conduct rigorous code reviews and elevate engineering standards

Staff Engineer – Client Services

Manager, Data Analyst

Senior Manager, eCommerce Strategy – Operations

Staff Java Software Engineer

Senior Java Software Engineer

Senior Salesforce Engineer

Jurisdiction Compliance Analyst

Principal Product Manager – Ecosystem

Principal Product Manager – Growth, Social & Community

Data Analyst III

Data Analyst III

Compliance Analyst

Software Engineer II, Loyalty – Core

Director of Engineering – iCasino

Senior Staff Engineer – Mobile