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Social & Community Moderator Associate
Sky Betting & Gaming. Support day-to-day management and programming of Fanatics communities across Discord, Reddit, X, Facebook Groups, and other relevant platforms .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in community management and social media engagement, with a strong understanding of sports culture and online fan interaction. Capable of developing community tactics and tracking engagement metrics to enhance participation and growth.
Highest-signal resume keywords
Community ManagementSocial Media EngagementDiscord ExperienceSports Culture UnderstandingContent Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Community ProgrammingSocial ModerationContent CreationEngagement TrackingTrend Monitoring
Soft Skills
Strong Communication SkillsHighly OrganizedProactive MindsetCollaborative ApproachAdaptability
Tools & Technologies
DiscordRedditXFacebook Groups
Industry Keywords
SportsSports BettingGamingEntertainmentMedia
About the role
Key responsibilities & impact- Support day-to-day management and programming of Fanatics communities across Discord, Reddit, X, Facebook Groups, and other relevant platforms
- Maintain an always-on community calendar covering conversations, recurring programs, activations, AMAs, giveaways, cultural moments, and sports tentpoles
- Participate authentically in online sports communities and engage with fans
- Moderate Fanatics-owned communities and maintain a welcoming, engaging Fanatics voice
- Monitor conversations, trends, memes, fan behaviors, and community moments; flag timely content and engagement opportunities
- Develop and execute community tactics around sports moments, campaigns, product launches, promotions, and tentpole events
- Assist in building recurring community programs and experiences
- Surface fan sentiment, feedback, trends, and notable conversations to the Organic Social team and internal partners
- Partner with the Organic Social team to turn community insights into social content and engagement opportunities
- Collaborate with Marketing, Brand, Product, CRM, VIP, Responsible Gaming, and other teams
- Track community engagement, growth, and participation and identify programming improvements
- Monitor new platforms, online communities, and emerging trends and help test new participation approaches
Requirements
What you’ll need- 1–3 years of experience in social media, community management, social programming, content, or a related field
- Experience in sports, sports betting, gaming, entertainment, or media is a plus
- Hands-on experience with Discord, Reddit, X, Facebook Groups, or similar online communities
- Strong understanding of sports culture, internet culture, and online fan interaction
- Familiarity with sports betting or gaming is a plus
- Instinct for driving online discussion, sharing, and participation
- Experience with social moderation, community guidelines, or managing conversations in fast-moving environments
- Strong writing and communication skills, adapting tone and voice across platforms
- Highly organized and able to manage multiple tasks, conversations, and programs simultaneously
- Proactive, collaborative mindset and willingness to learn and take on new challenges
- Genuine passion for sports and curiosity about online fan discussions
- Comfortable working nights, weekends, and non-traditional hours as needed around major sporting events and tentpoles
Benefits
Comp & perks- Benefits information provided at https://benefitsatfanatics.com/ (specific benefits not listed in the posting)
- Occasional travel for events, activations, and team offsites