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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in data retention and law enforcement obligations, including compliance with IPA 2016, Data Protection Act, and GDPR. Effectively communicates with law enforcement and senior personnel while managing sensitive data with integrity and professionalism.
Highest-signal resume keywords
Data Retention KnowledgeLaw Enforcement ObligationsGDPR ComplianceEffective CommunicationUK Legal System Understanding
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data Protection ActGDPRLaw Enforcement CommunicationAudit Trail ManagementDisclosure Practices
Soft Skills
IntegrityConfidentialityProfessionalismFlexibilityProactivity
Tools & Technologies
Approved SystemsDisclosure Management Systems
Certifications & Qualifications
Criminal Record Check
Industry Keywords
IPA 2016Sky ProductsLegal FrameworksService DeliveryCustomer Interaction
About the role
Key responsibilities & impact- Respond to and deliver communications and company data in accordance with lawful demands by law enforcement and government agencies
- Deliver lawful data disclosures accurately, on time and in line with legislation and company policies
- Manage requests in line with agreed service levels and contribute to consistent professional service delivery
- Maintain complete and accurate audit trails of all disclosures using approved systems and processes
- Provide subject matter expertise to external agencies on Sky products, services and relevant legal frameworks
- Keep up to date with changes in legislation, products and services and assess their impact on disclosure practices
- Support the effective running of the unit through administrative duties
- Represent the business through witness statements or court attendance when required
Requirements
What you’ll need- Knowledge of data retention and law enforcement obligations for communications service providers, including IPA 2016, Data Protection Act and GDPR
- Experience handling sensitive or personal data with high levels of integrity, confidentiality and professionalism
- Experience in a role involving communication and interaction with customers, including senior personnel and law enforcement
- Ability to communicate effectively through listening, written and verbal communication at all levels
- Ability to work under pressure, manage competing priorities and meet tight deadlines
- Flexibility, proactivity and self-motivation with a desire for continuous improvement
- Understanding or knowledge of Sky’s products and services
- Understanding of the UK legal system, particularly regarding disclosure of data
- Experience learning new procedures within a team and adapting to a changing environment
- Appropriate right to work in the UK
- Sky does not offer sponsorship for this position
- Successful applicants must complete a criminal record check
Benefits
Comp & perks- Free Sky TV or NOW package, including Sky Sports and Sky Cinema
- Pension package with up to 9% employer contribution
- Private healthcare with mental health support
- Aviva Digital GP and dental insurance
- Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect
- Sharesave and Tech schemes
- A range of Sky VIP rewards and experiences
- Hybrid working approach with flexibility on where and how to work
- Free onsite parking for cars, motorbikes and bicycles
- Free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations
- Subsidised restaurants and cafes
- Onsite gym, cinema, car wash and beauty salon