FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing 3rd line support for Citrix Virtual Apps and Desktops, along with strong troubleshooting skills in Microsoft Azure services and Azure Virtual Desktop environments. Capable of driving infrastructure improvements and collaborating effectively with diverse teams to enhance platform reliability and performance.
Highest-signal resume keywords
Citrix Virtual Apps And Desktops SupportMicrosoft Azure Services SupportTroubleshooting SkillsPlatform Availability And PerformanceCollaboration With Vendors And Stakeholders
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CitrixAzure Virtual DesktopMicrosoft AzureInfrastructure TechnologiesAutomationMonitoringRoot Cause InvestigationService ImprovementTechnical ReviewsProblem-Solving
Soft Skills
Excellent Communication SkillsOwnershipResilienceAbility To Manage Competing Priorities
Industry Keywords
3rd Line SupportVirtual Desktop PlatformsAuthentication TechnologiesRemote AccessIdentity TechnologiesBusiness-Critical PlatformsContinuous Service ImprovementTechnical Solutions
Tech Stack
Tools & technologiesAzureCitrix
About the role
Key responsibilities & impact- Provide 3rd line support technical expertise for Sky's virtual desktop platforms
- Ensure high levels of platform availability and performance
- Investigate and resolve complex issues across Citrix, Azure Virtual Desktop, Microsoft Azure and associated infrastructure technologies
- Deliver infrastructure improvements, platform upgrades and strategic transformation projects
- Collaborate with vendors, architects, security teams and project stakeholders to drive technical solutions
- Identify opportunities to improve platform reliability, automation, monitoring and operational processes
- Participate in technical reviews, root cause investigations and continuous service improvement activities
- Support business-critical desktop platforms used by customer-facing colleagues across the UK, Europe and India
Requirements
What you’ll need- Experience supporting enterprise Citrix Virtual Apps and Desktops environments
- Strong troubleshooting skills with a structured and evidence-based approach to problem-solving
- Experience supporting Microsoft Azure services and/or Azure Virtual Desktop environments
- Good understanding of authentication, remote access and identity technologies
- Excellent communication skills, with the ability to explain technical issues to both technical and non-technical audiences
- Demonstrable ownership, resilience and the ability to manage competing priorities in a fast-moving environment
- Appropriate right to work in the UK
- Willingness to complete a criminal record check if successful
- Must be able to work 2 days in the office per week
- Sky does not offer sponsorship for this position
Benefits
Comp & perks- Free Sky TV or NOW package, including Sky Sports and Sky Cinema
- Pension package with up to 9% employer contribution
- Private healthcare with mental health support
- Aviva Digital GP and dental insurance
- Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect
- Sharesave and Tech schemes
- A range of Sky VIP rewards and experiences
- Hybrid working approach
- Subsidised canteen
- Onsite gym
- Onsite parking for cars, motorbikes and bicycles
- Free shuttle bus from Livingston South train station and the town centre