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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical sales and account management, with a strong focus on customer success and relationship-building. Capable of translating customer needs into effective solutions while driving revenue growth and customer retention.
Highest-signal resume keywords
Technical Sales ExperienceAccount ManagementCustomer SuccessStrong Analytical SkillsStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business DevelopmentSolution EngineeringComplex SolutionsData AnalysisValue Proposition Development
Soft Skills
Relationship BuildingCommunication SkillsPresentation SkillsProblem-Solving SkillsOrganizational Skills
Industry Keywords
LogisticsCold ChainB2B SalesCustomer AdvocacyRevenue Growth
About the role
Key responsibilities & impact- Build trusted, long-term relationships with assigned customers
- Understand evolving customer needs
- Conduct regular business reviews
- Identify opportunities for customer growth and account retention
- Drive expansion through new use cases, geographies, products, and business units
- Work with Customer Success to support implementation, customer satisfaction, and value delivery
- Develop customer advocacy and references
- Partner with Business Development on strategic sales opportunities
- Translate customer challenges into effective solutions and compelling value propositions
- Build business cases demonstrating the value of SkyCell solutions
- Engage stakeholders across operations, procurement, quality, and supply chain
- Coordinate with Product, Pricing, and Commercial teams to develop customer solutions
- Deliver revenue growth across new and existing customers
- Support retention, satisfaction, advocacy, and expansion within strategic accounts
Requirements
What you’ll need- Experience in technical sales, account management, customer success, solution engineering, business development, or enterprise sales
- Ideally experience within logistics or cold chain
- Experience with complex solutions and customer environments
- Ability to understand customer needs and translate them into effective solutions
- Structured and organised approach
- Ability to manage multiple priorities and follow processes effectively
- Strong analytical and commercial skills
- Ability to use data to develop customer insights, business reviews, and value propositions
- Strong relationship-building and stakeholder management skills
- Ability to communicate and influence effectively across functions and levels
- Excellent communication, presentation, and problem-solving skills
- At least 5 years of professional experience in Business Development or Sales with B2B clients
Benefits
Comp & perks- Purpose-driven work contributing to sustainable global logistics and healthcare
- Cutting-edge technology and supply chain innovation
- Supportive team with colleagues from over 40 countries
- Continuous learning and development opportunities
- Career advancement opportunities
- Flexible working hours and work-life balance
- Flexible ways of working with remote, hybrid, and on-site arrangements depending on the role
- Company-wide events
- SkyWeek immersive onboarding program for new joiners
- Competitive maternity and paternity leave
- Generous annual leave package
- Local bank holidays
- Equal opportunity and inclusive workplace