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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Solutions Engineering with a strong focus on team leadership, technical quality standards, and customer engagement. Proficient in drone technology and public safety operations, with a solid understanding of regulatory compliance and sales collaboration.
Highest-signal resume keywords
Solutions Engineering LeadershipDrone Technology ExpertisePublic Safety Operations KnowledgeTechnical Team DevelopmentFAA Part 107 Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Solutions EngineeringField EngineeringApplications EngineeringTechnical DocumentationSite AssessmentProofs of ConceptIntegration StrategyAirspace StrategyRegulatory ComplianceSales Strategy
Soft Skills
CoachingCommunicationTeam BuildingMentorshipCustomer Engagement
Tools & Technologies
CADVMSSalesforcePalantirDatabricksStreaming PlatformsEvidence Management
Certifications & Qualifications
FAA Part 107 Certification
Industry Keywords
Public SafetySUAS OperationsGrant FundingCooperative PurchasingBuying Cycles
About the role
Key responsibilities & impact- Hire, onboard, coach, and retain the Solutions Engineering team
- Establish technical quality standards for demos, trial plans, site assessments, and customer-facing documentation
- Own team capacity and allocate Solutions Engineering resources across the segment
- Drive technical wins across the majors portfolio, including multi-site and citywide programs
- Serve as the senior technical escalation point for critical pursuits, deployments, and customer issues
- Partner with Sales leadership on pipeline, forecast, account planning, and land-and-expand initiatives
- Own site assessment quality and verify dock locations before deployment
- Maintain high standards for proofs of concept tied to active opportunities and measurable operational value
- Guide integration and airspace strategy, including CAD, dispatch, video and evidence management, streaming platforms, BVLOS approvals, waivers, COAs, and docked operations
- Maintain command of public sector procurement paths, cooperative contracts, grant-funded programs, and buying cycles
- Represent the aggregated customer voice to Product and Engineering
- Build enablement content, reference architectures, and reusable technical assets
- Maintain first-hand product knowledge through frequent hands-on use
- Report to the Director, Solutions Engineering – SLED
- Support customer engagements, field activities, deployments, team onsites, and company events through approximately 30% travel
Requirements
What you’ll need- 5+ years of relevant technical experience, including customer-facing technical experience in solutions engineering, field engineering, or applications engineering
- 1+ years leading a technical team, formally or as a technical lead with hiring and mentorship responsibility
- Strong understanding of drone technology, Public Safety sUAS operations, and regulatory compliance
- Working knowledge of Public Safety technologies, including CAD, VMS, and related software platforms
- Track record of hiring, onboarding, developing, and retaining technical people
- Comfort operating inside a Sales organization, including owning a quota and deal strategy
- Excellent written and verbal communication
- Ability to travel approximately 30% of the time
- Ability to lift up to 60 lbs unaided
- FAA Part 107 certification within the first 60 days is strongly encouraged for all employees and required for certain positions
- Prior public safety service, Drone as First Responder program experience, grant funding and cooperative purchasing familiarity, Salesforce, Palantir, Databricks, or equivalent experience are nice to have
Benefits
Comp & perks- Equity in the form of stock options
- Comprehensive benefits package
- Relocation assistance may be provided for eligible roles
- Group health insurance plans
- Paid vacation time
- Sick leave
- Holiday pay
- 401K savings plan
- Commission