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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Solutions Engineering leadership, including team development, technical quality standards, and customer engagement. Proficient in drone technology, public safety operations, and regulatory compliance, with a strong focus on sales collaboration and resource management.
Highest-signal resume keywords
Solutions Engineering LeadershipDrone Technology ExpertisePublic Safety Operations KnowledgeTechnical Team DevelopmentFAA Part 107 Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Solutions EngineeringField EngineeringApplications EngineeringTechnical DocumentationCustomer-Facing Technical SupportDemo Standards DevelopmentSite Assessment QualityProofs of Concept StructuringIntegration StrategyRegulatory Compliance
Soft Skills
CoachingMentorshipCommunication
Tools & Technologies
CADVMSSalesforcePalantirDatabricks
Certifications & Qualifications
FAA Part 107 Certificate
Industry Keywords
Public SafetyDrone as First ResponderGrant FundingCooperative PurchasingSUAS Operations
About the role
Key responsibilities & impact- Hire, onboard, coach, and retain the Solutions Engineering team
- Develop team members and establish clear ownership and territory coverage
- Set technical quality standards for demos, trial plans, site assessments, and customer-facing documentation
- Manage Solutions Engineering capacity and make resource tradeoffs visible to leadership
- Own the technical win across the Top 1200 nationally
- Serve as senior technical escalation point for critical pursuits, deployments, and customer issues
- Partner with Sales leadership on pipeline, forecasting, account planning, and land-and-expand motions
- Systematize demo standards, site assessment quality, and trial design for repeatable scale
- Own site assessment quality and verify dock locations before deployment
- Ensure proofs of concept are structured, opportunity-linked, and measurable
- Guide integration and airspace strategy, including CAD, dispatch, video and evidence management, streaming platforms, BVLOS approvals, waivers, COAs, and docked operations
- Maintain command of public sector procurement paths, including cooperative contracts, grant-funded programs, and public sector buying cycles
- Represent the aggregated customer voice to Product and Engineering
- Build enablement content, reference architectures, and reusable technical assets
- Maintain first-hand product knowledge through frequent hands-on use
- Travel to customer engagements, field activities, deployments, team onsites, and company events
- Report to the Director, Solutions Engineering – SLED
Requirements
What you’ll need- 5+ years of relevant technical experience, including customer-facing technical experience in solutions engineering, field engineering, or applications engineering
- 1+ years leading a technical team, formally or as a technical lead with hiring and mentorship responsibility
- Strong understanding of drone technology, Public Safety sUAS operations, and regulatory compliance
- Knowledge of Drone as First Responder concepts of operation and dock-based remote operations
- Working knowledge of Public Safety technologies, including CAD, VMS, and related software platforms
- Track record of hiring, onboarding, developing, and retaining technical people
- Experience operating inside a Sales organization, including owning a quota and deal strategy
- Excellent written and verbal communication
- FAA Part 107 Certificate, or ability to obtain one within 60 days of hire
- Ability to travel approximately 30% of the time
- Ability to lift up to 60 lbs unaided
- Prior public safety service, Drone as First Responder program experience, grant funding knowledge, cooperative purchasing vehicle familiarity, Salesforce, Palantir, Databricks, or technical team scaling experience are nice to have
Benefits
Comp & perks- Equity in the form of stock options
- Comprehensive benefits packages
- Relocation assistance may be provided for eligible roles
- Group health insurance plans
- Paid vacation time
- Sick leave
- Holiday pay
- 401K savings plan
- Commission
