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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Solutions Engineering leadership, including team development, technical win ownership, and customer engagement. Proficient in drone technology, public safety operations, and regulatory compliance, with a strong focus on building scalable technical teams and managing customer-facing technical initiatives.
Highest-signal resume keywords
Solutions Engineering LeadershipDrone Technology ExpertisePublic Safety Operations KnowledgeTechnical Team DevelopmentCustomer Engagement Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Solutions EngineeringField EngineeringApplications EngineeringDrone as First Responder OperationsPublic Safety TechnologyRegulatory ComplianceCapacity ManagementResource AllocationProofs of Concept DevelopmentTechnical Documentation Standards
Soft Skills
CoachingMentorshipCommunication
Tools & Technologies
CADVMSSalesforcePalantirDatabricks
Certifications & Qualifications
FAA Part 107 Certification
Industry Keywords
Public Sector ProcurementCooperative ContractsGrant-Funded ProgramsPublic Safety Buying CyclesBVLOS Operations
About the role
Key responsibilities & impact- Hire, onboard, coach, and retain the Solutions Engineering team
- Establish clear ownership and territory coverage across the segment
- Develop team members beyond their current roles
- Set standards for demos, trial plans, site assessments, and customer-facing documentation
- Manage Solutions Engineering capacity and resource allocation across the segment
- Own the technical win across the SLED Top 1200 nationally
- Pair Solutions Engineers with Key Account Leaders
- Serve as senior technical escalation point for critical pursuits, deployments, and customer issues
- Support field activities and work directly on customer problems
- Partner with Sales leadership on pipeline, forecasting, account planning, and land-and-expand initiatives
- Systematize repeatable demo standards, site assessment quality, and trial design
- Own site assessment quality and verify dock locations before deployment
- Set standards for proofs of concept tied to active opportunities and measurable operational value
- Guide integration and airspace strategy, including CAD, dispatch, video and evidence management, streaming platforms, BVLOS approvals, waivers, COAs, and docked operations
- Maintain command of public sector procurement paths, cooperative contracts, grant-funded programs, and public sector buying cycles
- Represent the aggregated customer voice to Product and Engineering
- Translate field observations into prioritized product requirements
- Build enablement content, reference architectures, and reusable technical assets
- Maintain first-hand product knowledge through frequent hands-on use
- Support customer engagements, field activities, deployments, team onsites, and company events
- Report to the Director, Solutions Engineering – SLED
Requirements
What you’ll need- 5+ years of relevant technical experience, including customer-facing technical experience in solutions engineering, field engineering, or applications engineering
- 1+ years leading a technical team, formally or as a technical lead with hiring and mentorship responsibility
- Strong understanding of drone technology, Public Safety sUAS operations, and regulatory compliance
- Understanding of Drone as First Responder concepts of operation and dock-based remote operations
- Working knowledge of Public Safety technologies, including CAD, VMS, and related software platforms
- Track record of hiring, onboarding, developing, and retaining technical people
- Experience operating inside a Sales organization, including owning a quota and deal strategy
- Excellent written and verbal communication
- Ability to travel approximately 30% of the time
- Ability to lift up to 60 lbs unaided
- FAA Part 107 certification within the first 60 days is strongly encouraged for all employees and required for certain positions
- Prior public safety service as a sworn officer, firefighter, or agency UAS program lead
- Experience standing up a Drone as First Responder program from waiver through go-live
- Experience with dock-based, remote, and BVLOS operations at scale
- Familiarity with grant funding pathways and cooperative purchasing vehicles used by state and local agencies
- Working knowledge of Salesforce, Palantir, Databricks, or equivalents
- Track record of building and scaling a technical team through rapid growth
- For positions located in the United States, employment eligibility is verified through E-Verify
Benefits
Comp & perks- Equity in the form of stock options
- Comprehensive benefits package
- Relocation assistance may be provided for eligible roles
- Group health insurance plans
- Paid vacation time
- Sick leave
- Holiday pay
- 401K savings plan
- Inclusive, multidisciplinary work environment
- Opportunity to benefit from company success through equity