Solutions Engineer – National Security, Dock Subject Matter Expert

Skydio

. Partner with Sales and Customer Success to win technical validation and define deployment success criteria .

Posted 10/2/2026full-timeRemote • United StatesMid-LevelSenior💰 $150,000 - $225,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in deploying and troubleshooting cloud and on-premise hardware systems, with a strong focus on networking architectures and compliance requirements. Proven ability to collaborate with cross-functional teams and effectively communicate technical concepts to diverse stakeholders.

Highest-signal resume keywords

Cloud-Connected Systems SupportWiFi, Cellular, And IP NetworkingInstallation And Configuration Of Hardware SystemsActive FAA Part 107 CertificateSecret Or Top Secret Security Clearance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cloud EnvironmentsOn-Premise DeploymentsTroubleshooting Connectivity IssuesLinux-Based SystemsMechanical Or Robotic PlatformsScriptingREST APIsCustomer IntegrationsAutonomous Aircraft SystemsTechnical Validation

Soft Skills

Strong Written And Verbal CommunicationCustomer EngagementCollaborationProblem-Solving

Tools & Technologies

Dock Installation ToolsNetworking EquipmentCloud PlatformsCompliance Management Tools

Certifications & Qualifications

Active FAA Part 107 CertificateCloud Or Infrastructure Certifications

Industry Keywords

Government Acquisition ProcessesATO ProcessesNDAA ComplianceBlue UAS Cleared ListSecure Data Handling

Tech Stack

Tools & technologies

CloudLinux

About the role

Key responsibilities & impact

Partner with Sales and Customer Success to win technical validation and define deployment success criteria
Serve as the Dock subject matter expert for autonomous systems operating in cloud and on-premise environments
Lead demonstrations, proofs of concept, and field trials
Perform hands-on dock installation, configuration, operation, and troubleshooting
Ensure systems are installed, tested, and delivering value as agreed
Design, deploy, and troubleshoot compliant cloud, on-premise, WiFi, cellular, and IP networking architectures
Build scalable deployment processes for dock installations on secure government networks
Work through accreditation and compliance requirements, including ATO processes, cloud impact levels, secure data handling, NDAA compliance, and Blue UAS Cleared List status
Act as the customer's technical representative internally
Coordinate with Product, Engineering, and Sales to resolve issues
Quantify product feedback into prioritized, defensible requirements
Support customer onboarding, training, and early operational use
Support executive briefings and customer reviews as required

Requirements

What you’ll need

3+ years supporting cloud-connected or on-premise hardware and software systems
Strong hands-on experience with WiFi, cellular, and IP networking, including troubleshooting connectivity issues
Familiarity with compliant cloud environments, on-premise deployments, and secure data handling
Experience installing, configuring, testing, and maintaining hardware systems in customer environments
Familiarity with Linux-based systems and mechanical or robotic platforms
Familiarity with government acquisition processes and delivery of complex technical systems under contract
Proven ability to implement new technology and coordinate with technical teams to deliver on customer schedules
Strong written and verbal communication, with comfort presenting to customers and internal stakeholders
Comfortable working outdoors, at height, and performing physical tasks including climbing ladders
Active FAA Part 107 Certificate
Ability to travel 50 to 75% of the time
Ability to lift up to 60 lbs unaided
Active Secret or Top Secret security clearance, or the ability to obtain one
U.S. Citizenship required
Eligible to work in the United States
No employment-based visa or permanent residency sponsorship is offered
Basic scripting or software integration experience (nice to have)
Working knowledge of REST APIs and customer integrations (nice to have)
Experience with commercial or government autonomous aircraft systems (nice to have)
Cloud or infrastructure certifications, or a degree in computer science, engineering, or a related technical field (nice to have)
Experience bridging operators and engineers (nice to have)

Benefits

Comp & perks

Equity in the form of stock options
Comprehensive benefits package
Relocation assistance may be provided for eligible roles
Group health insurance plans
Paid vacation time
Sick leave
Holiday pay
401K savings plan