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Slang AI

Enterprise Implementation Specialist

Slang AI

. Welcome customers and create a strong first impression after the sale .

Posted 9/22/2026full-timeRemote • United StatesJunior💰 $95,000 - $105,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer onboarding and implementation, ensuring a smooth transition and high customer satisfaction. Strong communication and organizational skills are essential for managing multiple customer relationships effectively.

Highest-signal resume keywords
Customer OnboardingImplementation ExperienceStrong Communication SkillsCustomer SuccessSaaS Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
EmpathyOrganizationUrgencyOwnershipAdaptability
Industry Keywords
Customer-Facing RoleHospitality MindsetFast-Paced EnvironmentCustomer SupportRestaurants

About the role

Key responsibilities & impact
  • Welcome customers and create a strong first impression after the sale
  • Deliver fast, thoughtful onboarding and get customers live within days, typically within their first two weeks
  • Guide customers through setup, configuration, integrations, and early usage
  • Provide hands-on support and practical consultation
  • Stay engaged after launch to drive usage, adoption, and best practices
  • Maintain proactive, warm, and clear communication throughout onboarding and the early lifecycle
  • Collaborate with Sales, Product, Support, and Customer Success to resolve issues and ensure a smooth experience
  • Remove friction, maintain momentum, and help customers realize value quickly

Requirements

What you’ll need
  • 1–2 years in customer onboarding, implementation, customer success, hospitality, or another customer-facing role
  • Hospitality mindset and customer-first attitude
  • Strong organization, urgency, empathy, ownership, and ability to manage multiple customers
  • Comfortable in a fast-paced environment and able to adjust as customer needs evolve
  • Open to feedback, eager to learn, and motivated to improve
  • Clear, warm, and professional written and verbal communication with strong listening skills
  • Experience in SaaS, restaurants, hospitality, or customer support is a plus

Benefits

Comp & perks
  • Equity included in offer package
  • Competitive compensation and benefits
  • Remote work
  • Occasional travel for company offsites