FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client onboarding processes, regulatory compliance, and effective communication while maintaining high standards of accuracy and client satisfaction. Proficient in utilizing automation tools to enhance operational efficiency and streamline workflows.
Highest-signal resume keywords
Client Onboarding ManagementRegulatory Compliance KnowledgeGoogle Workspace ProficiencyInterpersonal Communication SkillsProcess Improvement Feedback
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client OnboardingRegulatory ComplianceStatutory FilingsBilling AccuracyProcess Organisation
Soft Skills
Self-MotivatedDetail-OrientedProactiveHighly OrganisedAbility to Handle Difficult Conversations
Tools & Technologies
Google WorkspaceMicrosoft ApplicationsAutomation ToolsProductivity Software
Certifications & Qualifications
Recognised Degree or Diploma in Business Administration
Industry Keywords
ACRA RegulationsCompanies Act 1967AML/CFT PoliciesClient ConfidentialityCSAT
About the role
Key responsibilities & impact- Own the end-to-end client onboarding journey for new Sleek clients
- Deliver a tailored, fast, accurate, and compliant onboarding experience
- Maintain accuracy in client billings and statutory filings
- Process client onboarding within the goal of less than three business days of “Sleek Time”
- Proactively inform clients about roadblocks or additional information required
- Maintain high CSAT and minimise time to onboard
- Apply ACRA regulations, the Companies Act 1967, and AML/CFT policies
- Organise daily tasks, follow SOPs and onboarding processes, and maintain client confidentiality
- Use Sleek’s automation and AI tools to streamline manual tasks
- Provide monthly process-improvement feedback to management
- Collaborate with the Head of Client Onboarding and Team Leader on strategic roadmaps and scalable workflows
- Resolve client queries and escalate complex matters when necessary
- Collaborate with Compliance, Corporate Secretary, and Sales teams
Requirements
What you’ll need- Based in the Philippines
- Recognised degree or diploma in Business Administration or equivalent
- Ideally experience in client-facing roles, handling sensitive information and complex client matters
- Hands-on experience with Google Workspace, Microsoft applications, and various productivity software
- Good understanding of Singapore regulatory compliance, including ACRA and AML/CFT, highly preferred
- Self-motivated, proactive, highly organised, and detail-oriented
- Ability to thrive in a fast-paced, technology-driven, and VUCA environment
- Excellent interpersonal and communication skills
- Willingness to undergo background screening, including education, criminal history, political exposure, bankruptcy, or adverse credit checks
- Demonstrated behavioural attributes including ownership, humility, structured thinking, data-driven decision-making, and ability to handle difficult conversations positively
Benefits
Comp & perks- Work from home 5 days per week
- Flexible start times to accommodate family or other needs
- Fully remote from anywhere in the world for 1 month each year
- Competitive market salaries
- Generous paid time off and holiday schedules
- Employee share ownership plan for eligible staff
- Internal and external-facing training programmes
- Responsibility and autonomy
- Diverse and inclusive environment
- B Corp-certified employer