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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading digital experience initiatives, particularly in AI and personalization, while effectively managing product backlogs and optimizing performance metrics. Proficient in user acceptance testing and utilizing customer insights to enhance digital products.
Highest-signal resume keywords
Product Owner ExperienceAgile (Scrum) MethodologyAI-Powered Features DevelopmentUser Acceptance TestingDynamic Yield or Similar Platforms
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Digital Product ManagementBacklog PrioritizationUser Story WritingPerformance Metrics MeasurementBasic HTMLCSSJavaScriptGoogle Analytics 4 (GA4)Customer ResearchUsability Testing
Soft Skills
Strong CommunicationAttention to DetailQuick Learning
Tools & Technologies
JiraConfluenceDynamic YieldA/B Testing Platforms
Industry Keywords
EcommerceOmnichannelRetailDigital ExperiencePersonalization
About the role
Key responsibilities & impact- Lead digital experience, AI and personalization initiatives
- Grow brand visibility in LLMs for Sleep Country and Dormez-vous brands
- Create, maintain and prioritize the digital product backlog
- Define requirements for digital experience, AI and personalization initiatives
- Translate features into user stories and acceptance criteria
- Support UX design and development teams through Agile ceremonies
- Own AI digital features and LLM visibility enablement
- Own on-site personalization from strategy through launch
- Monitor performance and optimize personalization initiatives
- Measure digital initiative performance metrics against revenue and conversion goals
- Oversee the digital product release process
- Perform User Acceptance Testing to ensure releases meet quality standards and acceptance criteria
- Use customer research, feedback and analytics to propose new features and improve user experience and digital KPIs
Requirements
What you’ll need- University Degree or College Diploma in Business, Marketing, Computer Science or a related field, or equivalent experience
- At least 3-5 years of experience as a Product Owner, Business Analyst or similar role on a digital or ecommerce product
- Experience managing and prioritizing a backlog in an Agile (Scrum) environment
- Experience with customer research, usability testing, User Acceptance Testing and release management
- Experience defining or launching AI-powered features
- Hands-on experience with Dynamic Yield or similar personalization and A/B testing platforms
- Experience writing user stories and acceptance criteria
- Experience with Jira and Confluence or similar tools
- Working understanding of how AI and machine learning can improve ecommerce
- Experience with Google Analytics 4 (GA4) or similar web analytics tools
- Proficiency in English (written and spoken)
- Retail or omnichannel ecommerce experience is an asset
- BigCommerce or another major ecommerce platform is an asset
- Basic HTML, CSS or JavaScript is an asset
- French is an asset
- Strong communication, attention to detail and ability to quickly learn various tasks
Benefits
Comp & perks- Opportunities for growth and advancement
- Diverse and inclusive work environment
- Extensive training, mentoring and continuous development
- Access to training and development platforms
- Full medical and dental benefits
- Deferred Profit Sharing Program
- Annual Wellness Credit of up to $250.00 for health and well-being products/services
- Associate Discount Program
- Maternity/Parental leave top up benefits
- Tuition Reimbursement Program covering professional and personal development
- Long service awards, celebrations and other social events
- Associate Referral Program
- Paid day off to volunteer at a local charity