Field Service Engineer – Home and Business

SMA America

. Perform on-site and remote commissioning and on-site BlueNote repairs .

Posted 10/2/2026full-timeRocklin • California • United StatesMid-LevelSenior💰 $33 - $35 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in solar electric PV systems and advanced troubleshooting, providing technical support and training for Home and Business Service teams. Capable of developing technical documentation and ensuring compliance with industry standards.

Highest-signal resume keywords

Solar Electric PV Systems ExpertiseAdvanced Troubleshooting SkillsTechnical Support ExperienceStrong Communication SkillsMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical SupportSolar Electric PV InstallationSystem DesignField EngineeringDatabase DevelopmentCompliance DocumentationTraining DevelopmentCase Quality AuditsProblem SolvingPresentation Skills

Soft Skills

Attention to DetailFlexibilityCustomer EngagementMentoring

Tools & Technologies

Travel System

Industry Keywords

Home and Business ServiceWage ComplianceTechnical ResourceR&D CollaborationFAQs and Best Practices

About the role

Key responsibilities & impact

Perform on-site and remote commissioning and on-site BlueNote repairs
Provide third-level technical support for complex and unresolved customer inquiries, including field engineering engagements
Act as the primary customer contact when required
Serve as an expert technical resource and mentor for the first- and second-level Home and Business Service team
Work with R&D to optimize inverter and communications product design, performance, and serviceability
Assist in developing and delivering advanced Home and Business training content
Develop and maintain a structured database of technical information, work instructions, and processes
Create and maintain FAQs and best practices
Document and ensure compliance with prevailing wage requirements
Arrange and maintain travel plans and expense compliance through the company travel system
Conduct case quality audits and provide training to the Service team

Requirements

What you’ll need

3 to 5 years of experience in a technical support role or equivalent
Experience in solar electric PV installation, system design or inspection
Training in residential and commercial solar products and systems
Advanced troubleshooting and technical support skills
Expertise in solar electric PV systems
Strong communication, problem solving and presentation skills
Proficiency in English and Microsoft Office
Attention to detail and accuracy
Flexibility to work nonstandard hours
Ability to travel as required
Applicants must be authorized to work in the United States on a full time basis
Candidates must not currently or in the future require employment visa sponsorship
Candidates operating under a temporary work permit or visa-tied employment authorization are not eligible

Benefits

Comp & perks

Comprehensive benefits including health, dental, and vision coverage, including $0 premium options
Hybrid work model at the Rocklin, CA headquarters, with field travel as required
401(k) plan with company match
Ongoing professional development and training, including advanced SMA product training
Collaborative and innovative work environment