Call Center Agent, Outbound Market Research

Smart Apartment Data

. Conduct telephone research interviews and record results in the data collection system .

Posted 10/7/2026full-timeRemote • PhilippinesJunior💰 ₱240,000 - ₱252,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong English communication skills and basic computer proficiency while conducting telephone research interviews and data collection. Capable of maintaining performance standards in a remote work environment with a focus on quality and productivity.

Highest-signal resume keywords

Call Center ExperienceData Entry SkillsEnglish Communication SkillsOnline Research ProficiencyOutbound Calling Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data CollectionData EntryTyping SkillsResearch SkillsQuality Assessment

Soft Skills

CooperationAttention to DetailAdaptability

Tools & Technologies

Data Collection SystemPCNoise-Cancelling HeadsetStable Internet Connection

Industry Keywords

Market ResearchOutbound CallingCall Center PoliciesGraveyard ShiftsWork-From-Home

About the role

Key responsibilities & impact

Conduct telephone research interviews and record results in the data collection system
Collect data on property key data points
Conduct efficient and accurate online research using available tools
Confirm and update information in the data collection system
Follow strict guidelines for consistent, unbiased data
Meet quality assessment standards and work monitoring requirements
Cooperate with co-workers and management toward department goals
Maintain center standards for performance and productivity
Follow call center policies and procedures

Requirements

What you’ll need

Must have own PC (desktop or laptop), noise-cancelling headset, and stable internet connection with backup (prepaid wireless modem acceptable)
At least 6 months of call center experience, preferably in outbound calling, market research, or similar roles
Strong English communication skills (conversational to fluent), with good reading comprehension
Basic computer proficiency, including data entry and typing skills
Must be comfortable working graveyard shifts and in a permanent work-from-home setup
Quiet, distraction-free workspace and ability to remain on calls for extended periods

Benefits

Comp & perks

PHP 21,000 monthly salary
Fully remote setup
Structured training and growth within operations