Smart Apartment Data

Frontend Engineer

• Develop frontend solutions as an Angular Frontend Developer
• Work on Big Data Analytics projects
• Contribute to AI-driven data modelling
• Work on spatial maps and sophisticated reporting
• Collaborate with experienced developers using the AWS cloud
• Build interesting projects in a fun, collaborative environment

Angular Frontend Developer

Call Center Representative

• Conduct telephone research interviews
• Collect data on property key data points
• Record results into the internal data collection system
• Conduct efficient and accurate online research using various tools
• Understand the importance of key industry data points being gathered
• Confirm and update information in the data collection system
• Follow strict guidelines for obtaining consistent, unbiased data
• Meet stringent quality assessment standards and work monitoring requirements
• Cooperate with co-workers and management toward department goals
• Maintain center standards for performance and productivity
• Follow all center policies and procedures
• Provide information to help clients meet business needs in the multifamily industry

Virtual Call Center Agent, Outbound Market Research

General

• Make outbound calls to customers regarding overdue balances.
• Follow up by email when needed and maintain consistent contact until accounts are resolved.
• Ask direct questions to understand payment delays and objections.
• Work with customers to secure payment commitments or appropriate payment arrangements.
• Follow up on missed or delayed payment commitments.
• Maintain accurate notes, account updates, and next steps.
• Work toward daily and weekly collections targets and KPIs.

Payment Resolution Specialist

Business Analyst

• Lead projects end to end, including planning, timelines, owners, deliverables, and completion
• Coordinate stakeholders across teams and keep projects moving
• Gather, organize, and validate business data from across the company
• Analyze operational, financial, customer, product, and market data for trends, gaps, and risks
• Turn findings into clear recommendations for leadership
• Document requirements, decisions, processes, and project updates

Business Analyst – LATAM, Europe

Operations

• Coordinate workflows and initiatives across different areas of the business
• Support customer-related operations, including onboarding, ongoing customer needs, and retention initiatives
• Work across Sales, Accounting, Operations, and technical teams to resolve issues and move priorities forward
• Track priorities, blockers, follow-ups, and next steps
• Identify operational gaps and help determine the right people or resources needed
• Build and improve processes as business needs evolve
• Follow issues and commitments through to completion
• Provide clear, concise updates on progress and outstanding items

Operations Coordinator – LATAM, EU

• Work on interesting projects with experienced developers using the AWS cloud
• Contribute to Big Data Analytics projects
• Work on AI-driven data modelling
• Develop spatial maps and sophisticated reporting
• Build technologies for real-time market intelligence in real estate Big Data analytics