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Commercial HVAC/R Service Technician
Smart Care. Troubleshoot, diagnose, and repair commercial HVAC and refrigeration systems .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in troubleshooting, diagnosing, and repairing commercial HVAC and refrigeration systems, with a strong focus on safety and customer communication. Proficient in performing preventive maintenance and utilizing diagnostic tools to ensure optimal system operation.
Highest-signal resume keywords
Commercial HVAC RepairRefrigeration System TroubleshootingEPA Section 608 CertificationElectrical Circuit KnowledgeCustomer Service Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HVAC System RepairRefrigeration Cycle UnderstandingWiring Diagram ReadingDiagnostic Tool UsagePreventive MaintenanceMechanical TroubleshootingElectrical TroubleshootingAirflow AnalysisControl Systems KnowledgeRefrigerant Handling
Soft Skills
Clear CommunicationDependable Follow-ThroughProfessional Customer Service
Tools & Technologies
Mobile Work-Order SystemsElectronic Service Documentation
Certifications & Qualifications
EPA Section 608 CertificationTrade Credentials
Industry Keywords
Commercial EquipmentService LeadershipOn-Call RotationEmergency ServiceRooftop UnitsWalk-In CoolersHeat PumpsIce MachinesSplit SystemsRefrigeration Equipment
Tech Stack
Tools & technologiesAirflow
About the role
Key responsibilities & impact- Troubleshoot, diagnose, and repair commercial HVAC and refrigeration systems
- Service rooftop units, split systems, heat pumps, walk-in coolers and freezers, reach-in refrigeration, and ice machines
- Identify electrical, mechanical, airflow, control, and refrigerant-related issues
- Perform preventive maintenance and inspections
- Complete repairs safely and verify proper system operation
- Explain findings, repair recommendations, and equipment concerns to customers
- Document diagnostics, work performed, parts used, and follow-up needs
- Coordinate with dispatch, service leadership, and other technicians
- Follow safety procedures, refrigerant-handling requirements, and applicable codes
- Participate in the on-call rotation and respond to scheduled emergency service needs
- Manage daily service calls and communicate with customers and the service team
Requirements
What you’ll need- Hands-on experience servicing and repairing commercial HVAC and refrigeration equipment
- Strong troubleshooting skills and ability to work independently beyond routine maintenance
- Working knowledge of refrigeration cycles, electrical circuits, motors, compressors, controls, and airflow
- Ability to read wiring diagrams and use diagnostic tools to identify equipment failures
- EPA Section 608 certification appropriate to the equipment serviced; Universal preferred
- Valid driver’s license and driving record meeting company requirements
- Clear communication, dependable follow-through, and professional customer-service approach
- Ability to travel throughout the Washington, DC service area and work in commercial equipment spaces, including rooftops and walk-in coolers and freezers
- Preferred: experience supporting restaurants, hospitality, retail, or other commercial facilities
- Preferred: experience with both commercial HVAC and refrigeration service
- Preferred: technical school training, apprenticeship completion, or relevant trade credentials
- Preferred: familiarity with mobile work-order systems and electronic service documentation
Benefits
Comp & perks- Equal Employment Opportunity/Affirmative Action employer
- Reasonable accommodation available for applicants with disabilities during the application or hiring process