Commercial Kitchen Service Technician

Smart Care

. Troubleshoot, diagnose, and repair commercial cooking, refrigeration, warewashing, and specialty food service equipment .

Posted 10/9/2026full-timeRemote • Virginia • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in troubleshooting and repairing commercial cooking and refrigeration equipment, with a strong focus on customer service and effective communication with restaurant and hospitality managers. Capable of managing service schedules and participating in emergency on-call rotations while working independently.

Highest-signal resume keywords

Commercial Cooking Equipment RepairRefrigeration RepairTechnical Experience in HVACEPA or CFESA CertificationCustomer-Focused Approach

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingDiagnosisRepairMechanical AptitudeTechnical ExperienceRefrigerationAppliance RepairKitchen EquipmentHVACEmergency On-Call Participation

Soft Skills

Relationship BuildingDecision MakingIndependencePrioritizationCommunication

Certifications & Qualifications

EPA CertificationCFESA Certification

Industry Keywords

Commercial Kitchen EquipmentService Schedule ManagementHospitalityRestaurant EquipmentTechnical Training

About the role

Key responsibilities & impact

Troubleshoot, diagnose, and repair commercial cooking, refrigeration, warewashing, and specialty food service equipment
Use diagrams, schematics, and mechanical aptitude to solve equipment problems
Build relationships with restaurant and hospitality managers
Explain repair needs and recommend solutions to help prevent equipment failures
Manage daily service schedule and prioritize calls
Work independently while staying connected with the team
Participate in emergency on-call rotation, including nights and weekends
Service commercial kitchen equipment for restaurants, hotels, hospitals, and other businesses throughout Hampton Roads

Requirements

What you’ll need

High school diploma or equivalent
At least one year of technical experience in refrigeration, appliance repair, kitchen equipment, HVAC, or technical military service
Valid driver’s license and acceptable motor vehicle record
Willingness and availability to participate in evening and weekend emergency on-call rotation
Availability for occasional overnight travel as assigned
Authorization to work in the United States without current or future immigration sponsorship
Commercial refrigeration or commercial cooking equipment repair experience is advantageous
Relevant technical training, licenses, or certifications, including EPA or CFESA, is advantageous
Ability to prioritize, make sound decisions, and work independently with minimal supervision
Customer-focused approach
Ability to frequently kneel, bend, squat, push, pull, and reach
Ability to occasionally lift and carry up to 70 pounds
Ability to work around moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and potential electrical hazards
Ability to work in damp, humid, or freezing conditions
Ability to work on ladders and roofs and occasionally in high or precarious locations

Benefits

Comp & perks

On-the-job and ongoing training
Potential to earn advanced certifications
Company service vehicle
Fuel card
Computer for business use
Cell phone for business use
Comprehensive benefits program
401(k)
Pension
Paid time off, with eligibility beginning on start date
Independent work environment
Quarterly bonuses tied to efficiency and productivity goals
Career growth opportunities, including advanced technician and management roles