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Commercial Kitchen Service Technician
Smart Care. Deliver innovative solutions to predict and prevent commercial kitchen equipment failure .
About the role
Key responsibilities & impact- Deliver innovative solutions to predict and prevent commercial kitchen equipment failure
- Partner with restaurant and hospitality managers to offer comprehensive service solutions
- Service commercial cooking, refrigeration, ware-washing, and specialty food service equipment
- Troubleshoot, diagnose, and repair commercial kitchen equipment
- Read diagrams and schematics
- Communicate with manufacturers for diagnoses and parts identification
- Consult with the Technical Assistance Group for onsite technical support
- Install customer-ordered parts in a timely and professional manner
- Promote and recommend other Smart Care services when needed
- Produce accurate work orders, time reports, receipts, and truck stock inventories
- Follow safe work practices and accident prevention procedures
- Maintain service vehicle, parts inventory, and tool inventory
- Maintain productivity levels according to company standards
Requirements
What you’ll need- High School diploma or equivalent
- 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service
- Valid state issue Real ID driver’s license and acceptable motor vehicle record
- Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends
- Availability for occasional overnight travel as assigned
- Immigration sponsorship not provided for this role
- Relevant technical training, licenses, and/or certifications (i.e. EPA, CFESA) preferred
- Commercial refrigeration and/or commercial cooking equipment repair experience preferred
- Self-motivated with the proven ability prioritize and work independently with minimal direct supervision
- Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds
- Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions
- Ability to work on ladders, roofs, and other high places
Benefits
Comp & perks- On-the-job training with available on-demand technical support
- Ongoing formal hands-on and classroom training at the National Training Kitchen
- Professional CFESA certifications with potential for advancement
- Company service vehicle
- Fuel card
- Tablet and cell phone for business use
- Market-leading benefits program including 401k and paid time off
- Growth opportunities including advanced technician and management positions