Lead Service Technician, Equipment Care

Smart Care

. Deliver performance check programs through proactive maintenance of commercial foodservice equipment .

Posted 9/21/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in the maintenance, diagnosis, and repair of commercial foodservice equipment, including refrigeration and cooking appliances. Possesses strong technical training and certifications, along with the ability to work independently and manage time effectively in customer-facing environments.

Highest-signal resume keywords

Refrigeration Equipment RepairCommercial Foodservice Equipment MaintenanceEPA CertificationCFESA CertificationTechnical Training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Preventative MaintenanceEmergency RepairsInstallation of Beverage EquipmentDiagnosis of Kitchen Equipment FailuresRepair of Cooking EquipmentRepair of Refrigeration EquipmentRepair of Dishwashing Equipment

Soft Skills

Self-MotivatedTime ManagementCustomer Training

Tools & Technologies

Commercial RefrigeratorsIce MachinesOvensFryers

Certifications & Qualifications

High School DiplomaValid Driver's LicenseEPA CertificationCFESA Certification

Industry Keywords

Foodservice EquipmentHVACAppliance RepairTechnical Experience

About the role

Key responsibilities & impact

Deliver performance check programs through proactive maintenance of commercial foodservice equipment
Complete installations, removals, preventative maintenance, and emergency repairs for beverage equipment
Work independently at customer sites on commercial refrigerators, ice machines, ovens, fryers, and beverage equipment
Provide in-service training to customers’ staff on proper cleaning and daily equipment maintenance
Manage time and resources to control costs, enhance efficiencies, and meet customer commitments
Identify operating challenges that cause kitchen equipment failures
Diagnose, repair, and provide planned maintenance on cooking, refrigeration, and dishwashing equipment
Attend technical and manufacturer training to obtain additional licenses and certifications

Requirements

What you’ll need

High School diploma or equivalent
Valid driver’s license and acceptable motor vehicle record
Willingness to be on call or work shifts according to customer needs
Availability for occasional overnight travel as assigned
Immigration sponsorship not provided for this role
Relevant technical training, licenses, and/or certifications such as EPA or CFESA (preferred)
Technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service (preferred)
Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds
Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions
Ability to work on ladders, roofs, and other high places
Self-motivated with the proven ability to prioritize and work independently with minimal direct supervision (preferred)

Benefits

Comp & perks

On-the-job training with available on-demand technical support
Ongoing formal hands-on and classroom training at the National Training Kitchen
Professional CFESA certifications with potential for advancement
Company service vehicle
Fuel card
Computer and cell phone for business use
Market-leading benefits program
401k
Paid time off
Growth opportunities, including advanced technician and management positions