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Account Manager
Smart Circle International. Serve as the primary client contact, managing day-to-day communications, account needs, issue resolution, and campaign execution .
Posted 9/23/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $75,000 - $80,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management, client relationship building, and project execution within the telecommunications sector. Proficient in utilizing Salesforce and project management tools to enhance operational efficiency and deliver on business objectives.
Highest-signal resume keywords
Account ManagementTelecommunications ExperienceProject ManagementClient Relationship ManagementSalesforce Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementCampaign ManagementProcess ImprovementCompliance ManagementData Analysis
Soft Skills
Organizational SkillsTime ManagementCommunication SkillsProblem-SolvingProactive Approach
Tools & Technologies
SalesforceClickUpCRM/Data DashboardsMicrosoft Office
Industry Keywords
TelecommunicationsClient ContactKPI ManagementOnboarding/OffboardingSOP Documentation
About the role
Key responsibilities & impact- Serve as the primary client contact, managing day-to-day communications, account needs, issue resolution, and campaign execution
- Oversee account operations, including onboarding/offboarding, assets, leads, permits, incentives, compliance, and troubleshooting
- Lead recurring client and field team calls; manage agendas, action items, recaps, and follow-up
- Partner with field leadership and internal teams on KPIs, program updates, expansion opportunities, and service delivery
- Maintain key account documentation, including SOPs and action item logs
- Identify opportunities to improve processes and systems
- Support additional projects and initiatives as needed
- Collaborate with Analytics, Finance, Compliance, Legal, and third-party sales offices
Requirements
What you’ll need- 4 Year Degree
- 3+ years of project, campaign, or account management experience
- Telecommunications experience required
- Proven ability to manage client relationships and communicate effectively with stakeholders at all levels
- Strong organizational, time management, and project management skills
- Ability to manage multiple priorities and deadlines
- Demonstrated ability to deliver projects aligned with scope, timelines, and business objectives
- Proficiency in Salesforce, CRM/data dashboards, and project management tools such as ClickUp
- Strong proficiency in Microsoft Office, including Excel, Word, PowerPoint, and Outlook
- Proactive, solution-oriented, and committed to continuous improvement
- U.S. work location requirement
Benefits
Comp & perks- Bonus potential
- Vacation
- Sick leave
- Paid holidays
- Medical (with an HSA plan option)
- Dental
- Vision
- Company paid Basic Life insurance
- Opportunity to enroll in Voluntary Life plans
- Employee Assistance Program
- 401K with employer match
- Employee referral program
- Home office stipend
- Team building, growth, and development opportunities
- On-demand access to an LMS with courses for professional and personal development