Smart Circle International

Account Manager

• Serve as the primary client contact, managing day-to-day communications, account needs, issue resolution, and campaign execution
• Oversee account operations, including onboarding/offboarding, assets, leads, permits, incentives, compliance, and troubleshooting
• Lead recurring client and field team calls; manage agendas, action items, recaps, and follow-up
• Partner with field leadership and internal teams on KPIs, program updates, expansion opportunities, and service delivery
• Maintain key account documentation, including SOPs and action item logs
• Identify opportunities to improve processes and systems
• Support additional projects and initiatives as needed
• Collaborate with Analytics, Finance, Compliance, Legal, and third-party sales offices