Internal Communications Executive

Smart Pension

. Produce all internal communications, including monthly colleague and manager updates .

Posted 9/29/2026full-timeLondon • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Internal Communications, effectively managing multiple channels and delivering strategic messaging that aligns with organizational goals. Proficient in using data and insights to enhance engagement and foster a cohesive work environment.

Highest-signal resume keywords

Internal Communications ExperienceStrong Communication SkillsProficiency in G SuiteData-Driven MindsetEvent Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Internal Campaign DevelopmentCrisis Communication ManagementStakeholder EngagementContent CreationAnalytical Insight Utilization

Soft Skills

Attention to DetailCreative ThinkingRelationship Building

Tools & Technologies

SlackIntranetEmailInternal Newsletters

Industry Keywords

Technology BusinessFinancial ServicesPensions IndustryEmployer Value Proposition

About the role

Key responsibilities & impact

Produce all internal communications, including monthly colleague and manager updates
Maintain internal channels including the intranet, Slack, internal newsletters and Town Halls
Structure and deliver global Town Halls
Work with senior stakeholders and provide best-practice Internal Communications guidance
Create and deliver internal campaigns aligned with key strategies and programmes
Deliver communications that connect colleagues with Smart’s Mission, Vision, Objectives and Values
Handle internal communication responses to crisis situations
Organise and run annual events, including the Summer party, Christmas party and Smart awards
Partner with the Chief People Officer and Senior Leadership Team
Lead initiatives that enhance internal communication strategies, drive engagement and facilitate a cohesive work environment
Use data and insights to identify effective approaches and improve engagement

Requirements

What you’ll need

Experience of working in an Internal Comms role
Experience managing multiple communications channels, including email, Slack, intranet and events
Strong communication skills
Exceptional written English
Attention to detail
Proficiency in G Suite
Ability to build effective relationships with team members and stakeholders
Data-driven mindset
Comfortable using insight and analytics to measure and improve engagement
Creative thinking
Understanding of global communication dynamics, including cultural sensitivity and time zone considerations
Demonstrated experience developing and enhancing employer value propositions
Background in a technology business is advantageous
Familiarity with the financial services or pensions industry is a plus

Benefits

Comp & perks

25 days’ holiday per year, increasing with length of service
£500 annual training budget to spend on your professional development
Extensive private healthcare, including dental, eyecare and EAP
Enhanced sick leave (three months’ pay per year)
Enhanced maternity (6 months fully paid)
Enhanced paternity (3 weeks fully paid)
Death in service insurance cover
Fully-paid five-week sabbatical after five years of employment
In-office wellbeing, such as manicures, massages and barbers
50% discount on orders from sister company Arena Flowers
Inclusive and equitable workplace
Reasonable adjustments during recruitment and in the workplace