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Service Technician – Automotive Electronics
Smart Start. Install, service, troubleshoot, and remove alcohol-monitoring and vehicle electronic devices .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong mechanical and electrical aptitude with proficiency in 12-volt DC systems, including GPS systems and diagnostic testing. Capable of providing customer training and support while maintaining compliance with confidentiality and regulatory standards.
Highest-signal resume keywords
Proficiency In 12-Volt DC SystemsStrong Mechanical And Electrical AptitudeCustomer-Facing ExperienceBilingual Proficiency In English And SpanishAbility To Troubleshoot Problems Independently
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
WiringProgramming Electronic DevicesDiagnostic TestingMultimeter TestingCircuit AnalysisServicing Head UnitsKnowledge Of Ignition SystemsExperience With Vehicle DashboardsAbility To Securely Mount DevicesPerforming Calibration Updates
Soft Skills
Good Communication SkillsCustomer Service SkillsAttention To DetailOrganizational SkillsTime Management Skills
Tools & Technologies
GPS SystemsRemote StartsStereosBackup CamerasLogger BoxesCamerasModemsCurly Cords
Certifications & Qualifications
High School Diploma Or EquivalentValid Driver's License
Industry Keywords
Alcohol-Monitoring DevicesVehicle Electronic DevicesData SecurityRegulatory ComplianceBackground-Check RequirementsDrug-Screening Requirements
About the role
Key responsibilities & impact- Install, service, troubleshoot, and remove alcohol-monitoring and vehicle electronic devices
- Maintain a clean, organized, and hazard-free work environment
- Conduct customer training sessions and provide phone support
- Make daily or weekly reminder calls to customers with upcoming appointments
- Perform monthly inventory audits
- Assist nearby facilities as needed
- Manage weekly work hours of no more than 40 hours per week
- Communicate effectively with management
- Uphold confidentiality, data security, and compliance with applicable laws and regulations
- Perform additional assigned duties, including vehicle-to-vehicle transfers
- Report to the Area Service Manager
- Work on-site Monday through Friday, 8am–5pm
Requirements
What you’ll need- High school diploma or equivalent
- Bilingual proficiency in English and Spanish highly preferred
- Strong mechanical and electrical aptitude
- At least one year of customer-facing experience preferred
- Ability to troubleshoot problems independently
- Good communication and customer service skills
- Strong attention to detail and organization
- Ability to work independently while also supporting a team
- Valid driver's license and reliable transportation when required by location
- Ability to meet applicable background-check and drug-screening requirements
- Proficiency in 12-volt DC systems, including GPS systems, remote starts, stereos, and backup cameras
- Skilled in wiring, connectors, programming electronic devices, diagnostic testing, multimeter testing, and circuit analysis
- Experience servicing head units, logger boxes, cameras, modems, and curly cords
- Knowledge of ignition, starter, and Body Control Module (BCM) systems
- Hands-on experience with vehicle dashboards and interior panels
- Ability to securely mount devices and ensure concealment and clearance from moving parts
- Ability to provide phone support, conduct training sessions, download log files, perform calibration updates, and deprogram devices
- Ability to maintain shop cleanliness, perform vehicle-to-vehicle transfers, and support regional operations
- Detail-oriented with strong organizational and time management skills
- Commitment to confidentiality, professionalism, and regulatory compliance
- Ability to meet the physical demands of the role, including occasionally lifting or moving up to 25 pounds
Benefits
Comp & perks- A comprehensive health plan including medical, dental, and vision coverage
- 401(k) retirement plan with a generous company match
- Positive work environments offering work/life balance and professional growth
- Mission-driven work making a global impact with local roots
- Hands-on work experience with industry-leading, innovative technology
- Birthday and anniversary bonus
- Company-wide discounts
- Life insurance
- Telemedicine access
- Short- and long-term disability
- Overtime opportunities