Service Technician

Smart Start

. Install, service, troubleshoot, and remove alcohol monitoring and vehicle electronic devices .

Posted 10/7/2026full-timeAustin • Texas • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in 12-volt DC systems and electronic device programming, ensuring reliable operation of alcohol monitoring and vehicle electronic systems. Capable of conducting customer training and providing effective phone support while maintaining compliance with applicable laws and regulations.

Highest-signal resume keywords

12-Volt DC Systems ProficiencyElectronic Device ProgrammingCustomer Training ExperienceStrong Communication SkillsData Security Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

WiringConnectorsDiagnostic TestingMultimeter TestingCircuit AnalysisServicing Head UnitsLogger BoxesCamerasCalibration UpdatesDeprogramming Devices

Soft Skills

Organizational SkillsTime Management SkillsAbility to Work IndependentlyCollaborative SkillsClient Satisfaction Focus

Tools & Technologies

GPS SystemsRemote StartsStereosBackup CamerasVehicle DashboardsBody Control Module (BCM) Systems

Certifications & Qualifications

High School Diploma or EquivalentValid Driver's License

Industry Keywords

Alcohol Monitoring SystemsVehicle Electronic DevicesPublic Safety ComplianceData SecurityBackground Checks

About the role

Key responsibilities & impact

Install, service, troubleshoot, and remove alcohol monitoring and vehicle electronic devices
Maintain a clean, organized, and hazard-free work environment
Conduct customer training sessions and provide phone support
Make daily or weekly reminder calls to customers with upcoming appointments
Perform monthly inventory audits and assist nearby facilities as needed
Manage weekly work hours of no more than 40 hours and communicate with management
Uphold confidentiality, data security, and compliance with applicable laws and regulations
Perform additional duties as assigned, including vehicle-to-vehicle transfers
Report to the Area Service Manager
Support public safety and compliance by ensuring reliable operation of alcohol monitoring and vehicle electronic systems

Requirements

What you’ll need

High School Diploma or equivalent required
Proficiency in 12-volt DC systems, including GPS systems, remote starts, stereos, and backup cameras
Skilled in wiring, connectors, programming electronic devices and vehicle equipment, diagnostic testing, multimeter testing, and circuit analysis
Experience servicing head units, logger boxes, cameras, modems, and curly cords
Knowledge of ignition, starter, and Body Control Module (BCM) systems
Hands-on experience with vehicle dashboards and interior panels, including removal and restoration to factory condition
Ability to securely mount devices with concealment and clearance from moving parts
At least 1 year of experience in a customer-facing role
Ability to provide phone support, conduct training sessions, and ensure client satisfaction
Ability to download log files, perform calibration updates, and deprogram devices
Strong communication, organizational, and time management skills
Ability to work independently and collaboratively
Valid driver's license and reliable transportation may be required depending on location
Ability to pass background checks and drug screening as applicable
Ability to occasionally lift and/or move up to 25 pounds

Benefits

Comp & perks

Comprehensive health plan including medical, dental, and vision coverage
401(k) retirement plan with generous company match
Birthday and Anniversary bonus
Company-wide discounts
Life insurance
Telemedicine access
Short- and long-term disability
Work/life balance
Professional growth opportunities
Hands-on work experience with industry-leading, innovative technology
Training provided for success and growth