SmarterDx

Solutions Engineer

• Design, develop, test, deploy, and support healthcare integrations throughout their lifecycle, primarily using HL7v2 across Epic and Oracle Health/Cerner.
• Serve as technical owner and subject matter expert for SmarterDx’s integration platform, including configuration, administration, monitoring, upgrades, and production operations.
• Partner with Infrastructure and Security teams to operate the cloud-hosted integration platform using AWS, VPN connectivity, networking, TLS/certificate management, HTTPS endpoints, and secure customer connectivity.
• Maintain reliability and availability through proactive monitoring, safe change practices, capacity planning, and performance planning.
• Define and implement integration development and operational best practices, reusable components, configuration standards, testing, deployments, documentation, and operational processes.
• Serve as a senior technical escalation point for production issues, leading troubleshooting, root cause analysis, message recovery/reprocessing, and durable remediation.
• Participate in an after-hours on-call / Tier 3 support rotation for high-priority integration and platform incidents.
• Support integration platform cases, platform questions, upgrades, capacity planning, and technical escalations.
• Collaborate with Integration Engineering, Infrastructure, Security, Product, and customer technical teams during implementations, connectivity setup, and production support.

Senior Integration Engineer